Security Officer - Building Lobby Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Building Lobby Front Desk in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Officer with Allied Universal at a commercial real estate location, you will be the first point of contact for visitors and tenants, providing exceptional customer service while monitoring access and assisting with security-related inquiries. Your presence helps to deter incidents and promotes a welcoming atmosphere. Join a team that values reliability, integrity, and innovation, where your role contributes to a caring culture and a strong sense of teamwork.

Position Type: Part Time

Pay Rate: $17.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Greet and assist visitors, tenants, and employees at the front desk, providing a welcoming presence for all who enter the location.
• Monitor access to the building by verifying identification and issuing visitor passes according to site-specific protocols.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established procedures.
• Communicate and collaborate with building management, Allied Universal personnel, and emergency responders as required.
• Maintain accurate records and logs of daily activities, visitor entries, and any security-related incidents.
• Assist with implementing security-related procedures and site-specific policies to help to deter unauthorized access or activities.
• Provide customer service by addressing inquiries and offering directions or information as needed.
• Support emergency response activities when appropriate, following instructions from supervisors and site leadership.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.