CBP Consultant

About the Company

Eagle Hill is a nationally recognized, award-winning consulting firm, based in the Washington, DC area. We pride ourselves on our unconventional approach to solving business challenges, with a focus on delivering value above expectations. Our collective of talented consultants encourages each other to bring their unique perspectives and experiences to deliver impact-focused solutions for our clients. The result is a working environment that encourages bold thinking, collaboration and delivering client-centered solutions.

About the Role

Eagle Hill is proactively seeking qualified candidates to fill potential project roles for our U.S. Customs and Border Protection (CBP) client. These projects will provide strategic, operational, and analytical support to enable CBP offices to modernize operations, enhance workforce programs, and improve mission delivery. Qualified candidates must hold an active CBP Background Investigation (BI) or have held a CBP BI within the last two years.

Projects will span multiple professional service areas, including Program Management, Strategic Communications, Workforce Engagement, Data Analytics, Process Optimization, and Change Management. Applicants must be willing and able to work on client sites within the Washington, DC metro area on a daily basis or as required by the client.

If you are passionate about driving organizational effectiveness, improving service delivery, and enabling the federal workforce to achieve greater mission impact, we encourage you to apply!

We are seeking consulting professionals across experience levels. Responsibilities may include:

• Program Management and Project Execution
  
  Support planning, coordination, and delivery of enterprise-level initiatives; develop project schedules, charters, and deliverables; monitor progress and risk mitigation.
• Strategic Communications and Workforce Engagement
  
  Develop and deliver clear, consistent messaging across diverse audiences; manage internal communications, campaigns, and engagement strategies.
• Change Management and Organizational Transformation
  
  Design and execute change management plans to support adoption of new processes, technologies, and organizational structures.
• Process Optimization and Operational Improvement
  
  Analyze workflows, identify inefficiencies, and recommend solutions to streamline operations and improve performance.
• Data Analytics and Performance Management
  
  Gather, analyze, and visualize data to inform decisions, track progress, and measure outcomes across CBP's enterprise programs.
• Governance, Strategic Planning, and Policy Support
  
  Support strategy development, policy alignment, and governance structures to promote transparency, accountability, and continuous improvement.

Roles may range from hands-on analyst positions to senior advisory and leadership roles, depending on experience and contract requirements.

Any offer of employment would be contingent upon award of project work commensurate with the applicant's skills and experience.

Required

• A minimum of 3 years of paid work experience and a Bachelor's degree. More senior roles may require additional experience and education based on contract requirements
• Demonstrated experience in one or more of the functional areas listed above
• Eligibility to obtain and maintain a US Public Trust
• Hold an active CBP BI or have previously held a CBP BI within the last 2 years
• Excellent communication, facilitation, and presentation skills across all levels of an organization
• Exceptional stakeholder engagement skills and experience
• Proficient in MS Office, including Outlook, Excel, and PowerPoint
• Technical aptitude; able to quickly learn new technology platforms
• More senior roles require strong managerial and team leadership skills, as well as business development experience
• Project management experience, as well as strong problem solving and analytical skills
• Ability to work independently, as well as be a collaborative team player
• Ability to successfully complete and retain any company, federal, or other background investigations required to perform client work
• Some roles may require specific certifications (e.g., Prosci, PMP)

Compensation: A reasonable expectation for a starting salary range is: $72,000 - $130,000. This range is based on the Washington, DC Metro area and varies based on geographic residence. Specific salary range will be based experience, location, and the level at which an applicant is hired.

Benefits: Eagle Hill employees are eligible to participate in 100% employer-paid Medical, Dental and Vision plans, as well as in our 401(k) and commuter benefit programs. Employees may also be eligible for short- and long-term disability, life insurance, FSA, PTO, and annual bonus benefits. Employees are subject to the terms, conditions, and limitations of each benefit program and the applicable plan documents.

Application Process: We follow a competency-based and holistic interview approach designed to hire the most qualified candidates to join our team and position them for future success.

Eagle Hill Consulting, LLC is an Equal Opportunity Employer.

In compliance with the American with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request and accommodation in order to apply for a position with Eagle Hill Consulting, LLC, please call 703-229-8600 or e-mail careers@eaglehillconsulting.com.

Eagle Hill Consulting, LLC is an award-winning consultancy that provides management consulting services in the areas of strategy and performance, talent and change management. Eagle Hill works with a range of public, private, and non-profit organizations in the Washington, DC, Seattle, and Boston metropolitan areas and across the nation. A recognized leader, Eagle Hill has earned awards from the Washington Business Journal and Washingtonian as a top place to work. More information is available at www.eaglehillconsulting.com.