Nursing Assistant

Title: Nursing Assistant
Job Code: 5033 - Nursing Assistant
Appointment: 100%
Reports to: Patient Care Staff Manager
Number of openings: 1

This is a University of Minnesota position and is on-site at the Community-University Health Care Center (CUHCC). This is a 100% appointment, 40 hours/week. The schedule will be 8:00am -4:30PM, Monday - Friday. Some overtime/Saturday hours may be required.

This is an AFSCME Healthcare position. Bargaining unit consideration begins on 11/18/25 and ends on 11/25/25.

POSITION SUMMARY
CUHCC's mission is to seek health equity in our community by advancing the well-being of diverse people. The clinic is known for providing high quality care to diverse patients and is moving forward in improving timely access to care for patients. CUHCC is building a care model that seeks to improve care at four different points: before the visit, during the visit, after the visit and between visits. The Nursing Assistant will focus on providing care before and during the patient's appointment. This position will work alongside the providers, interpreters, nurses and other members of the patient's care team. Excellent customer service skills and ability to work within an interdisciplinary team is essential to this position along with demonstrating professional and respectful interactions with everyone.

ESSENTIAL FUNCTIONS:
Patient Contact/Care: 85%

• Reviews the electronic health record and plan care in preparation for provider visit
• Assists with psychiatric or medical needs as they arise: same day referral to medical, lab follow up and hospital transfers
• Interviews patients, checks vital signs, performs assessments appropriate to patient age and visit type, obtain consents, prints out lab reports, hospital discharge summaries, and related documents
• Assists providers with procedures, EKGs, and exams once proficient
• Administers medications and injections, including vaccines once trained and competencies approved.
• Works with the care team including medical providers, psychiatry providers, mental health nurse practitioners, nurse practitioners, nurses and other staff.
• Contacts patients with lab results or other needs.
• Assist team members in delivering patient care throughout the visit to maintain clinic flow
• Provides patient health education materials around diet, symptoms or other areas as outlined in the after-visit summary and/or care plan as directed by a provider.
• Coordinate with the patient and other members of the care team to ensure patients receive assistance for medications, find transportation, or connect to community resources (food shelves, groups, shelters) as needed.

Other duties: 10%

• Maintains examining rooms/replenish supplies/clean instruments
• Participates in quality improvement projects to improve clinic flow and support to improve patient outcomes

Other duties as assigned. (5%)

CUHCC reserves the right to modify this job description within the parameters of the job classification. This position requires a criminal background check.

All required qualifications must be included in the application materials

REQUIRED QUALIFICATIONS:

• Two quarters of college or Nursing Assistant certification or three months of previous work experience in a health care setting involving patients.
• Experience in a healthcare setting
• Proficient in electronic health record applications.
• Ability to lift 30 lbs.
• A negative TB test is required for this position and Hepatitis B vaccine is required
  

PREFERRED QUALIFICATIONS:

• Fluency in Somali, Spanish, Hmong, Vietnamese, Laotian, Pashtu or Dari.
• Previous experience in a Community Health Center setting or with communities who experience many barriers to health care.
  
  

CUHCC serves nearly 11,000 patients a year through over 55,000 visits annually. The patient population comes from over 12 different racial and ethnic groups that span five continents. CUHCC's mission is to seek health equity in our community by advancing the well-being of diverse people. Candidates must be able to adapt behaviors to others' styles; interact with people who have different values, cultures, or backgrounds; be of service to difficult people; optimize the benefits of having a diverse workforce.

Teamwork is an essential skill to promote synergy within the organization. Candidates must be able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit.

Candidates must have excellent communication skills and be able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or clients; listen well.

Staff is expected to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs.

Pay Range: Between $21.63 - $22.89 per hour which equates to $44,990.40 - $47,611.20 annually for a 1.0 FTE; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).