Supplier Engagement & Onboarding Program Manager

SHIFT:

Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.

A Brief Overview

The role is Hybrid, requiring 2-3 days in office weekly. The shift is 8-5pm EST Monday -Friday.

What you will do

• Lead and facilitate implementation of supplier engagement and onboarding strategies with other members of the Procurement team (AVP of Sourcing & Contracting, Strategic Sourcing Managers, Category Managers).
• Identify contracting opportunities for suppliers within CHOP. In partnership with the Sourcing & Contracting team, oversees and supports >$1B in annual spend across the CHOP enterprise.
• Drive engagement and interaction between CHOP Procurement, CHOP business units, and external vendors. Partner with external organizations and businesses/vendors throughout the Philadelphia metro area to assess opportunities for external vendors to better support CHOP.
• This role reports to the AVP of Sourcing, Contracting, and Procurement and has a matrixed reporting relationship to the AVP of Community Impact.

• Serve as external-facing liaison to assess potential suppliers through discussion, coordination, reference calls, and supplier presentations.
• Partner with suppliers, external organizations, and internal CHOP stakeholders to establish and maintain positive business relationships with suppliers.
• Present to CHOP leaders on a recurring basis regarding the state of the program, including updates to the Executive team and others.

• Serves as the key contact for Vendor Compliance issues and assists CHOP departments with managing new and existing vendors through the entire lifecycle of the vendor compliance process.
• Working closely with Procurement leadership (VP Supply Chain, AVP of Sourcing & Contracting) and the Office of Community Impact, Office of Belonging & Inclusion, and other CHOP departments, set metrics for CHOP's Procurement team related to supplier engagement, onboarding, and vendor credentialing compliance.
• Develop procedures, policies, and standards for the supplier engagement and vendor credentialing programs. Serve as subject matter expert on supplier engagement and vendor credentialing initiatives. Provide insight and recommendations for process and communication improvements with local suppliers and key stakeholders.

• Track and manage both CHOP-wide and Procurement specific metrics regarding supplier engagement, onboarding, and spend. Responsible for data integrity and tracking metrics on a monthly basis, and reports out to leadership as required.
• Coordinate spend reporting activities and outline practices to ensure transparency into vendor spend. Manage contract compliance with relation to defined metrics as determined by CHOP leadership.

• Successfully manage simultaneous projects with short timelines and challenging logistics.

Education Qualifications

• Bachelor's Degree - Required
• Master's Degree - Preferred

Experience Qualifications

• At least seven (7) years related experience - Required
• At least two (2) years in a supplier engagement, category management, or vendor management role - Required
• At least ten (10) years related experience - Preferred

Skills and Abilities- Required Proficiency

• Customer and supplier relationship management.
• Strong project management and process improvement skills; leads workgroups, creates work plans, deliverables, and desired outcomes for initiatives with targeted due dates.
• Proven project management skills with small to medium-sized projects, including those that require change management skills.
• Sets priorities based on customer input and organizational readiness.
• Ability to analyze and interpret qualitative data.
• Keen ability to compile data, evaluate data, and improve processes.
• Strong written, verbal, and presentation skills.
• Communicates and influences effectively, with the ability to motivate and influence others. Ability to communicate effectively with C-Suite and Executive Leadership.
• Quick learner; inquisitive and motivated individual.
• Mature leadership skills; can lead inter-department teams and external stakeholder project teams.
• Must be detail, action, and results oriented. Must demonstrate mature judgment in managing responsibilities.

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.

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SALARY RANGE:

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

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At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.