ServiceNow Developer

Are you a ServiceNow Developer looking to join one of the top companies in the Aerospace and Defense industry?

Are you looking to further your career and grow?

Do you have Now Assist / Virtual Agent Development experience?

If you answered yes to those three questions, then apply today!

Acara Solutions seeks highly qualified candidates to work remotely for our client in Orlando, FL. Interested?

Here's what you'd do:

• In this role you will partner with cross functional Language Model teams to deliver AI driven workflows that boost agent productivity, enhance knowledge sharing, and raise overall service quality across the enterprise.
• Design, develop, and deploy NowAssist solutions-including NowAssist Skills, Large Language Model Topics, Conversational Subflows, Artificial Intelligence agents, Agentic Workflows, and custom scripting-to modernize existing processes and increase productivity for all personas (agents, front facing users, developers, and other stakeholders)
• External Artificial Intelligence / Machine Learning Integration: Connect ServiceNow to Azure Cognitive Services, Google Vertex AI, or other LLM providers to augment NowAssist capabilities (prompt engineering, response enrichment, context handling).
• Design and maintain Performance Analytics dashboards/reports that track agent skill adoption, knowledge base utilization, AI response accuracy, and overall workflow efficiency.

Here's what you'll get:

Pay: $ 71.48 /hr

Hours: 40 hrs / Week

Length: Temporary (12 months)

Sounds like a good fit?

APPLY TODAY

About Acara Solutions

Required Skills:

• High School Diploma or GED.
• Minimum 1 year of Now Assist / Virtual Agent Development experience.
• Minimum 1 year of experience with ServiceNow AI/ML & Predictive Intelligence.
• Minimum 5 years of ServiceNow Programming & Scripting experience.
• Minimum 5 years of ServiceNow Platform Experience.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be needed to verify identity and eligibility to work in the United States and to complete the necessary employment eligibility verification form

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.