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Director, Americas Go-to-Market Management, Services

Microsoft
United States, Texas, Irving
7000 State Highway 161 (Show on map)
Nov 02, 2025
OverviewThe Microsoft Americas Sales Enablement & Operations (SE&O) team plays a critical role in translating Microsoft's Commercial Strategy to a local execution plan and driving rigor to accelerate business results for Microsoft and its customers. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale. We're looking to hire a Director, Americas Go-to-Market Management (GTMM), Services to develop and drive the go-to-market strategy and execution for the Americas Services business. Microsoft Services is our singular offering that spans Consulting and Support, and helps customers realize the value of their Microsoft technology investments through engaging Microsoft architects to drive strategy, design, implementation, onboarding, and optimization of their solutions. In this role, you will partner closely with the Worldwide Services to develop and implement the product offering roadmap and continue to evolve the Services catalog, as well as ensure the business has a clear value proposition to enable sales and delivery.If you are a highly driven, motivated marketing or sales enablement individual, come join our Go-to-Market (GTM) team. You will be a thought leader, tracking success criteria and driving performance metrics. You will work with emerging technology, create alignment and action across teams, move roadblocks and simplify complex concepts, and truly be inspired by big challenges. This role offers up to 100% work-from-home flexibility, allowing you to balance professional and personal needs. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesBusiness LeadershipUnderstands interconnection of solution areas portfolio and ensures integration of cross-solution area strategies as needed. Collaborates with peers across the solution areas to accelerate learning, share best practices and deliver sales guidance that lands a "One Microsoft" experience.Leads connections with corporate and field teams to execute tactical and strategic planning, gather feedback, and enable field performance.Leads the execution of rhythm of the business cadence and metrics to gather feedback and enable field performance.Acts as the executive-facing representative from the field, sharing insights back to the business (e.g., business group, finance, engineering teams) on execution, performance, and trends across areas/subsidiariesConsolidates insights to succinctly summarize the business for senior leadership.Utilizes expertise in key aspects of the business and rigor of execution to drive contributions to worldwide business performance.Business DevelopmentLeads the team to identify market opportunity at the OU and subsidiary levels, assesses risks and synthesizes the current landscape to direct strategy development.Drives engagement with sales leadership, finance, product marketing team, and sales excellence to develop and operationalize strategies that drive strategic impact and increase market share.Lead and collaborate with GPS for local partner-led marketing strategies and demand generation that support Security solution play performance.Manages stakeholders to drive the local product market growth strategy. Assesses and compares activity and impact across strategy plans.Field EnablementProactively drives revenue in partnership with key stakeholders. Drives pipeline and sales enablement. Ensures segments understand issues and mitigation strategies. Manages escalations as required.Align, influence and coach field teams, to ensure connected execution for the Solution Area.Lands and champions Security sales plays, activating connected sales and marketing execution in every segment to maximize performance and share.Identifies failure points and orchestrates resources to mitigate. People ManagementDelivers success through empowerment and accountability by modeling, coaching, and caring.Boundary-less leader who pursues the right outcomes to achieve success.Grows organization capability to drive true insights, learnings and blockers for leaders, managers, and sellers.Exemplifies Microsoft Values, Culture, Leadership PrinciplesModels living the Microsoft culture and drives our leadership principles of clarity, energy and unlocking our teams to deliver success.Recruits top talent for key roles, supporting them through the change curve as we establish the FY26 strategy & model. Grows effective & inclusive teams where people can do their best work.Adopts Copilot and modern ways of working to simplify and streamline processes.Other Embody our culture and values
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