People Operations Manager

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.
Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.

• We invented the cyber ratings industry in 2011
• Over 3000 customers trust Bitsight
• Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote

Bitsight is a growing technology company, headquartered in the US with a global footprint, that is revolutionizing Cybersecurity. We are backed by prominent investors, providing us with the resources and strategic focus to drive both growth and market leadership. Our culture is fast-paced, performance-driven, and focused on delivering a world-class employee experience in a high-growth, global environment.

The People Operations Manager is a critical, hands-on role responsible for optimizing and managing the core HR infrastructure, processes, and systems that support our US-based headquarters and global team. This individual will be a key driver of operational efficiency, compliance, and an exceptional employee experience, all while navigating the unique demands of a tech environment. Expertise in Workday administration or other industry HRIS a must and comprehensive knowledge of global People practices, including benefits administration and leaves of absence, are essential.

HRIS & People Systems

• Serve as the primary system administrator and subject matter expert for the HRIS platform, Workday (HCM, Benefits, Absence, etc.).

• Manage Workday configurations, data integrity, security, reporting, and process improvements to ensure scalable, automated, and streamlined People workflows globally.

• Develop and maintain robust reporting and analytics within Workday to provide data-driven insights to leadership on workforce trends, compliance, and operational efficiency.

• Lead the implementation and integration of new modules or external People technologies.

Global Operations & Compliance

• Ensure company-wide compliance with all federal, state, and local employment laws and regulations across all US locations, with a strong emphasis on maintaining a global mindset.

• Immigration: Serve as the internal point of contact, partnering with outside counsel and internal stakeholders to manage end-to-end immigration processes, including visa petitions (H-1B, L-1, O-1, Green Cards), compliance, and mobility for global talent.

• Develop, update, and implement US and global People policies and procedures to ensure consistency, scalability, and adherence to legal requirements.

• Oversee internal and external audits (e.g., EEO-1, VETS-4212, SOX/internal controls, I-9 compliance).

Employee Programs & Administration

• Benefits Administration: Manage the end-to-end administration of all US and global employee benefits programs (health, dental, vision, 401k, life insurance), including open enrollment, vendor management, claims resolution, and compliance.

• Leave of Absence (LOA): Own the comprehensive administration of all US-based leaves of absence (FMLA, statutory, company-specific, and accommodation requests), ensuring compliance, accurate tracking, and a supportive employee experience.

• Oversee seamless onboarding, offboarding, and employee lifecycle transactions.

• Manage the People Operations help desk, ensuring timely, accurate, and empathetic resolution of employee inquiries.

Strategic Partnership

• Partner closely with the Finance team on payroll processes, IT members on systems administration and the Legal team with compliance requirements.

• Partner closely with the Business Partners on sensitive employee matters.

• Provide accurate and timely People metrics and insights to the Executive Team and others, specifically focusing on data integrity, operational efficiency, and risk mitigation.

• Identify opportunities for process automation and efficiency gains to ensure the People function can scale effectively with the company's growth trajectory.

• 5+ years of progressive experience in People Operations or HR roles, with significant responsibility for HR systems and global scope.

• Demonstrated expertise in HRIS administration (Workday knowledge is a plus), configuration, and reporting is a requirement.

• Strong knowledge of US employment law, particularly in LOA administration (FMLA, ADA) and Immigration/Mobility.

• Proven ability to manage and scale People processes in a fast-paced, high-growth, or equity-backed technology company.

• Excellent project management, organizational, and analytical skills with a meticulous attention to detail.

• Exceptional written and verbal communication skills, and the ability to handle sensitive and confidential information with the highest degree of integrity.

• Bachelor's degree in Human Resources, Business Administration, or a related field.

• Relevant People certification (e.g., SHRM-CP or PHR).

• Experience partnering directly with Finance, IT and Legal teams.

• Experience in the technology or cybersecurity sector.

Belonging & Inclusion. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.

Open-minded. If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Bitsight's mission and can contribute to our team in a variety of ways.

Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email recruiting@bitsight.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

Additional Information for United States of America Applicants:

Bitsight is committed to compliance with all fair employment practices regarding citizenship and immigration status.

Bitsight will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Qualified applicants with criminal histories will be considered for employment consistent with applicable law.

This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.

The anticipated hiring base salary range for this position is US$130,000 to $152,000 annually for US-based employees. This range reflects the minimum and maximum target for new hire salaries for the position across all US locations, is based on a full-time work schedule, and is Bitsight's good faith estimate as of the date of this posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.In addition to base salary, this role is eligible for participation in a bonus or commission plan and an equity grant. Bitsight also offers a competitive benefits package, including but not but limited to medical, dental, and vision insurance; paid parental leave; flexible time off; a 401(k) plan with employee and company contribution opportunities; life and disability insurance; and tuition reimbursement.