Sales Director

Our remote first employees join and stay at Phase2 to be a force. In pursuit of digital experience that advances the human experience, you will do your best work, live fully, and succeed as a team.

Phase2 a digital agency passionate about customer experience, grounded in data & insights, and rooted in more than two decades of successful technology delivery. We guide industry-leading companies to what's next in their digital landscape.

And it all begins with finding the right people who align with our values and passion for impact.

The Sales Director will be responsible for elevating the client portfolio at Phase2 by bringing in and securing new client relationships. This role will be an individual contributor, similar to a Senior Business Development expert, but will need to have deep experience in consulting in a technical, professional services environment.

They will lead prospecting pursuits with support from marketing, creative, solutions and subject matter experts from across Phase2. The ultimate goal for this role is to win new business and build high value accounts by selling Phase2 services to enterprise U.S. health and wellness companies .

The responsibilities include: identifying new relationships and opportunities, nurturing ongoing relationships with agency partners for lead generation purposes, writing proposals, pitching services, and contracting agreements.

The role is in constant communication and coordination with Phase2 marketing and solution teams in order to better understand current market challenges that can be answered by what Phase2 can offer. They understand the breadth of our capabilities, are aware of what we're currently delivering for our clients, and are able to craft messages that explain how Phase2 can address our potential buyer's pain points. They are consistent in their follow-up and can identify strategic trigger events that move a prospect down the funnel.

They are bold and comfortable having conversations, qualifying leads in a way that builds trust in Phase2. They consistently update prospect activity and are responsible for accurate up-to-date reporting in Hubspot and Salesforce. They thrive in a highly collaborative environment where entrepreneurial spirit is celebrated and success supported. Together, our teams work together - and win together.

This position reports to: VP, Sales

• This role is expected to sell at least $3,000,000 in new sales
• Leverage engagement capabilities to reach prospects within the healthcare space
• Build, manage, and continually develop a sales pipeline to achieve targets
• Clearly and effectively communicate our agency differentiation and value proposition to future clients and the industry at large
• Work with solution-oriented team members to craft and deliver proposals, presentations and other supporting documents as needed to close new business opportunities
• Promote, market and align sales initiatives with agency partners like Acquia, Yext, and Sitecore
• Interface with the Phase2 Revenue Operations and Legal teams, and follow the clients' procurement processes to ensure successful closure on contracts
• Consult with the team on omnichannel campaigns, including promotion of events (both in person and virtual).
• Introduce people to Phase2 at events, bringing appropriate contacts into the funnel
• Write relevant and personalized communications for prospect development
• Prepare and execute meetings with prospects that are opportunity-focused
• Maintain healthy, accurate, and up-to-date lead and contact data in Salesforce and Hubspot, making lead generation status transparent and accurate for all

• Business development experience, 7+ years
• Self-starter, fan of autonomy, but loves to collaborate
• Ability to develop trusted relationships within the health and wellness industry
• Experience selling DXP implementations and CX services for websites, mobile apps, and digital health solutions
• Experience selling complex, multi-discipline, high value ($250,000+ and going well beyond $1,000,000) services and solutions and a track record of achievement
• Experience in a client services organization, preferably on projects with top tier consulting firms or digital agencies (including web, mobile, brand, and digital strategy consulting projects)
• Critical thinking, especially when assessing the opportunity with a prospect
• Excellent verbal and written communication
• Strong understanding of web development technologies and creative design lifecycle
• Ability to write strategic communications using multiple marketing channels
• Ability to work independently and also to collaborate when necessary to creatively solve problems

• Consulting background a plus
• Experience working with health systems on digital products that require complex integrations with EHR systems, Find a Doctor solutions, and others a plus
• Knowledge of Agile, iterative application development methodologies
• Specific knowledge of business strategy and ROI for full breadth of healthcare industry
• Knowledge of common web-based applications including digital experience platforms (DXP), hosting, marketing automation tools, contact relationship management, and online portal solutions

• # of Opportunities uncovered
• # and value of client wins
• Lead funnel drive (MQL -> SQL -> Opp -> Close), measured by velocity
• Accurate reporting at each lead phase synced Salesforce & Hubspot

The typical advancement path is to VP, Sales.

• The chance to make a real impact in the health and wellness space, helping millions of people per year.
• To work from wherever you thrive best. We're a remote-first team built on trust, flexibility, and outcomes.
• A competitive compensation package that considers various factors.
• A comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, and supplemental insurance.
• Our fun and interactive wellness program offers rewards for participation.
• A 401(k) with a 3% employer contribution-no match required and 100% vested after just 90 days.
• You'll start with 16 paid vacation days, 4 personal days, and 1 volunteer day each year. Vacation and personal time increase with your tenure, recognizing your continued contributions.
• Up to 12 weeks of fully paid leave for birthing parents and up to 6 weeks of fully paid bonding leave, based on your tenure. This includes support for adoption and foster placement, along with the option to extend time off through additional unpaid leave.
• Inclusive fertility, adoption, and surrogacy benefits through Kindbody, along with virtual health coaching and care navigation.
• A $500 stipend to personalize and equip your home workspace for success.

• Frequently remain in a stationary position, often standing or sitting for prolonged periods of time.
• Occasional adjusting or moving of light objects up to 20 pounds in all directions.
• Continuous communication on live video chats, calls, and through emails and messaging platforms for the purpose of exchanging information.
• Continuous repetitive movements that may include the wrists, hands, and/or fingers.
• Travel, sometimes frequent, is expected.

• Comprehension - Must continuously be able to understand direction and adhere to established procedures. Must also be able to gather information from clients and employees and synthesize this information in a meaningful way. May also be responsible for making improvements or recommendations to existing procedures.
• Organization - Must continuously be able to gather and classify information, store information learned from conversations and communications, and then be and be able to quickly recall, interpret, and explain information.
• Reasoning and Decision Making - Must continuously use logic to analyze and interpret information, and prioritize.
• Communication - Must continuously express or exchange ideas and meaning with employees and clients.
• Resilience - Must continuously adapt well in the face of workplace stressors.

Equal Employment Opportunity (EEO)
Phase2 is an Equal Opportunity Employer and complies with all applicable laws regarding non-discrimination and affirmative action. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, age, or any other protected status. We are committed to providing reasonable accommodations to applicants with disabilities throughout the recruitment process.