Transfer Center Nurse Specialist - RN

The Transfer Center Nurse Specialist provides leadership and assumes accountability for appropriate patient placement and resource utilization through collaboration with Carilion Management, Clinical Staff, Unit Staff, and Transfer Center Staff. Facilitates patient flow into and within the Carilion Clinic. Connects the medical staff of Carilion Clinic with referring physicians. Facilitates effective two-way communication and resolution of operational issues in support of Carilion Clinic goals and objectives. Provides support for all staff members while delivering quality service through a team oriented, collaborative approach.

• Demonstrates effective Critical Thinking Skills while facilitating patient and physician access to Carilion Clinics comprehensive services.
• Facilitates effective patient throughput by ensuring proper patient placement through collaboration with Carilions management and patient care teams.
• Ensures and facilitates communication to Carilion Clinics internal stakeholders (HeartNet, Emergency Department, PACU, etc.).
• Assumes responsibility for identifying and problem solving throughput issues on an ongoing basis. Situational Awareness is essential.
• Demonstrates the ability to work within a technologically advanced environment to facilitate patient access to Carilion Clinic.
• Demonstrates proficiency utilizing triage techniques, prioritization and delegation optimizing Carilion Clinic resources for the communities in which it serves.
• Serves as mentor and professional role model in facilitating problem resolution for clinical and non-clinical issues.
• Utilizes leadership and customer service skills to organize, prioritize, direct, and give feedback regarding nursing care delivered by various levels of staff.
• Contributes to Carilion Clinics performance improvement activities.

Education: Graduate of accredited school of nursing. Bachelor's Degree preferred.

Experience: Minimum of 3-5 years required. Critical Care / ED experience preferred.

Licensure/Certifications/Registration: Current Virginia RN license required.

Life Support: Must achieve Advanced Cardiac Life Support (ACLS) certification, Pediatric Advanced Life Support within 6 months of accepting position.

Other Minimum Qualifications: Demonstrates leadership qualities with integrity at current level of practice and experience. Must demonstrate effective interpersonal, written and oral communication skills in a positive, courteous manner. Performs as a team player who is focused on the customer and has demonstrated problem solving skills. Must have the ability to resolve complaints, problems and issues with tact and focus of service excellence. Embodies a philosophy of service and patient centered care.

This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Recruiter:

Recruiter Email:

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself.Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training

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