User Experience (UX) / User Interface (UI) Lead

Shape the Future of Federal Digital Experiences with TechFlow!

TechFlow is seeking a creative and user-focused UX/UI Lead to help transform how government agencies interact with critical IT portfolio management systems. In this role, you'll translate complex user requirements into intuitive designs-developing user flows, wireframes, mockups, and prototypes that bring the client's product vision to life. As a champion for usability and accessibility, you'll lead user research, ideation, and testing to ensure every interaction is seamless, engaging, and aligned with modern design best practices. Join TechFlow and play a key role in advancing innovative, user-centered solutions that power the next generation of federal technology.

The UX/UI Lead translates user requirements into intuitive user flows, wireframes, mockups, and prototypes for the applications the CPIC PMO manages. This role champions the client's product vision through user research, ideation, prototyping, and usability testing to deliver engaging, accessible digital experiences.

*This is a remote position but will require support on site at client location Washington DC on occasion.

Key Responsibilities

• Lead the design and development of user-centered digital experiences for federal IT portfolio management systems supported by the CPIC PMO.
• Translate complex functional and business requirements into intuitive user flows, wireframes, mockups, and interactive prototypes.
• Conduct user research, interviews, and usability testing to understand user needs, pain points, and opportunities for improvement.
• Collaborate with product owners, developers, and stakeholders to align design concepts with the customer's product vision and system objectives.
• Develop and maintain design standards, style guides, and pattern libraries to ensure consistency and scalability across applications.
• Apply accessibility (Section 508) and usability best practices to ensure all designs meet federal compliance and inclusive design standards.
• Use data-driven insights and user feedback to iterate on designs and enhance the overall user experience.
• Support Agile development teams by providing design assets, specifications, and guidance throughout the sprint cycle.
• Present design concepts and prototypes to leadership, stakeholders, and the customer for review and approval.
• Stay current with industry trends, design tools, and emerging technologies to continuously improve user experience strategies.

• Bachelor's degree in Human-Computer Interaction (HCI), Graphic Design, Information Technology, or a related field (Master's preferred).
• 7+ years of experience in UX/UI design, including work on enterprise web applications or federal digital services.
• Proven ability to translate complex user and system requirements into elegant, intuitive design solutions.
• Proficiency with industry-standard design and prototyping tools such as Figma, Adobe XD, Sketch, or InVision.
• Strong understanding of accessibility standards (Section 508/WCAG) and experience designing for compliance.
• Experience conducting user research, usability testing, and data analysis to inform design decisions.
• Familiarity with Agile software development and collaboration within cross-functional teams.
• Exceptional communication and presentation skills, with the ability to explain design rationale to both technical and non-technical audiences.
• Experience supporting federal IT systems or government digital transformation initiatives preferred.
• U.S. Citizenship and ability to obtain or maintain a Public Trust clearance required.

Founded in 1995 at the start of the dot-com revolution, TechFlow helped large commercial clients such as DreamWorks, Toshiba, MGM, and others modernize their business systems. Today, with deep operational roots in the bi-coastal innovation hubs of California and Washington DC, TechFlow continues as a leader in applying innovative engineering, technology, integration solutions, and support services to the Federal Government's most demanding mission and business challenges.

Our culture thrives on out-of-the-box thinking and the unique powerful entrepreneurial expressions of our employee-owners. As a 100% employee-owned company, we have a shared expectation of commitment, accountability, and responsibility driven by a culture that embraces innovation and new ideas. Our goal is not to do what has been done, but to do it better.

TechFlow has four principal lines of business: Platform Services, Digital Services, Base Operations and Energy and Mobility Solutions. Our company has a strong track record of successful contracts in both areas and encourages cross-collaboration.

TechFlow, Inc is 100% employee-owned. Come make a difference in a job that contributes to your future and helps us build an agile workplace!

• Employee stock ownership plan (ESOP) - Pride in being an employee-owner and annual employer contribution (per plan guidelines)
• 401k plan with Roth option.
• Eligibility for an employer match.
• Immediate vesting
• Paid time off
• Holidays - 11 paid holidays per year
• Comprehensive medical, dental, and vision plans
• Company-paid Life & AD&D insurance plan
• Employee Assistance Program
• Wellness Resources
• Company-paid training and development program
• Voluntary benefits include:
• Life & AD&D Insurance for employee, spouse, and children
• Short-term and long-term disability (per plan guidelines)
• Legal Shield and Identity Theft protection plans
• Pet Insurance

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