Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title: Senior UX Copywriter
Location: Oxford, NC (Remote)
Job Summary:
We are seeking a Senior UX Copywriter to join our Experience and Design CPVS team. This role focuses on content creation, structure, and governance for personalized agent web experiences. The ideal candidate will craft clear, human, and purposeful language that guides users through important financial decisions while maintaining brand trust and accessibility.
You'll work closely with content strategists, UX/UI designers, product managers, and ADA specialists to ensure every experience aligns with client's brand voice, accessibility standards, and business goals.
Key Responsibilities:
- Write and edit UX copy for templates, modules, and component-based systems.
- Develop clear, consistent, and brand-aligned language across agent web experiences.
- Collaborate with content strategy, design, and product partners to define messaging hierarchy and structure.
- Ensure all content meets ADA and plain-language standards.
- Apply design system principles and content components within Figma.
- Create content guidance documentation for authors and stakeholders.
- Review and iterate copy based on testing and performance data.
- Present copy rationale and content direction in team reviews and showcases.
- Strategize content labels, hierarchy, and process flows with the team.
- Provide ongoing content updates and guidance across the personalized web ecosystem.
Required Skills:
- 3-5 years of UX product copywriting experience.
- Proven content strategy experience.
- Deep understanding of ADA requirements and ability to apply them to UX writing.
- Experience creating repeatable, component-based content.
- Proficiency in Figma for content design.
Additional Qualifications:
- 5-7 years writing and editing for digital experiences, with a focus on UX and product content.
- 3-5 years' experience creating content within component-based or CMS-driven design systems.
- Strong command of digital copywriting across UX, product, and responsive web contexts.
- Proven ability to translate brand voice and tone into clear, actionable user-facing language.
- Familiarity with content governance, taxonomy, structured content models, and style guides.
- Comfortable giving and receiving feedback in an iterative design environment.
- Understanding of Agile practices and sprint-based work.
- Experience delivering content in insurance, financial services, or other highly regulated industries (preferred).
- Ability to simplify complex financial or technical topics for consumers.
Tools & Technical Expertise:
- Figma and FigJam.
- Asana.
- Adobe Workfront.
- Microsoft Office Suite.
- Adobe Creative Suite.
Team Structure & Culture:
- Collaborative environment with design directors, content strategists, and product specialists.
- No direct reports; works closely with a designer and under the guidance of a manager.
- Values clarity, inclusivity, and consistency across all content touchpoints.
- Emphasizes user trust and ease of content management for authors (agents).
Project Phases:
Phase 1:
- Refresh core page templates and content patterns for clarity, accessibility, and conversion.
- Align copy with brand voice and content standards.
- Collaborate across teams to streamline language across templates and modules.
Phase 2:
- Establish reusable and customizable content components.
- Create content guidance and microcopy standards.
- Refine voice, tone, and content hierarchy through iterative testing and feedback.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
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