Admissions Advisor

Student & Academic Affairs (OSAA), this role oversees the admissions and onboarding process for entry-level BSN and MSN academic programs in the college. A big part of this role is supporting entry-level students before, during and after the admissions process - from initial inquiry through matriculation in the college's degree programs. Under the guidance of the Director of Student Affairs, the Admissions Advisor is responsible for facilitating a smooth transition from prospective applicant to fully onboarded student. We are looking for a dynamic individual who:

• Embodies exceptional customer service skills.
• Demonstrates a focus on continuous process improvement.
• Exemplifies the qualities of an invaluable team player.
• Effectively, clearly and professionally communicates with students, faculty and staff.
• Represents the College of Nursing in a positive, professional manner.
• Enthusiastically cross-trains with other team members.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

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Admissions:

• Build, update, and manage applications in GradApp and NursingCAS.
• Evaluate applications and transcripts to ensure applicants meet minimum eligibility requirements.
• Manage and coordinate interviews and entrance exams for entry-level program applicants.
• Generate reports using a variety of tools to support admissions decisions.
• Coordinate and continually improve the student onboarding process in collaboration with faculty and advisors.
• Serve as staff representative on admission task forces.
• Develop system/process resources and training guides for faculty admission committees.

Recruitment:

• Respond to student inquiries professionally and promptly via email, phone, webinar, or in-person.
• Counsel students on appropriate pathways to a nursing career.
• Advise students who did not receive an admissions offer on alternative options.
• Interact with diverse constituencies in a professional manner.
• Provide walk-in support and maintain a service-oriented presence.

Working with College Committees and Faculty:

• Facilitate clear communication and promote positive working relationships with OSAA, college faculty, university units, and external partners.
• Collaborate with faculty on onboarding processes and admissions-related matters.
• Participate in college-level committees and task forces related to admissions and student success.

Maintaining Data for Student Enrollment:

• Ensure websites are updated with accurate program information to support enrollment.
• Reconcile data between multiple sources or systems to maintain enrollment accuracy.
• Monitor and support student onboarding and enrollment processes.

Recruitment Events:

• Represent the College of Nursing at various recruiting events.
• Manage and participate in information sessions, application academies, campus tours, and recruiting events (including nights/weekends as needed).
• Represent the College of Nursing at external events and promote its programs.
• Engage in public speaking and outreach to prospective students and stakeholders.

Knowledge, Skills and Abilities:

• Exceptional organizational skills.
• Focused attention to detail and a high standard of excellence.
• Ability to effectively use administrative systems, databases and standardized software programs, including Microsoft Office Suite.
• Skill in reconciling data between multiple sources or systems.
• Strong written and verbal communication skills, including public speaking.
• Ability to interact in a professional manner with diverse constituencies.
• Ability to establish, maintain and sustain positive, professional working relationships internally and cross-functionally.
• Ability to work independently and as part of a team in a fast-paced, service-oriented office environment - including responding to walk-in questions.
• Ability to multi-task during critical time periods.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Minimum of 3 years of relevant work experience, or equivalent combination of education and work experience.