Sr Director, Revenue Operations (ROPS)

Posting Date

No Brag, Just Fact!

Over the last decade, we set out to be the world's greatest dialysis company, and over the next decade, we're poised to build the greatest healthcare community the world has ever seen. When you join the DaVita Village, you're joining a winning team. Through our commitment to training, growth and quality, we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.

Here's what you can expect as a Sr Director ROPS at DaVita:

We are seeking an experienced and dynamic Senior Director of Revenue Operations (ROPS) to drive operational strategy, execution, and innovation within DaVita's revenue cycle. This executive will help shape our long-term organizational vision and own execution, including creating and leading transformational initiatives, executing our technology strategy, maximizing financial performance, and creating and fostering a special place for teammates.

Join the Revenue Operations Team, where you can:

• Influence strategic direction at the highest levels of the organization
• Lead a high-impact team of top talent in an environment of strong performance, collaboration, and value delivery
• Tackle the most complex challenges facing Revenue Operations and drive innovative solutions
• Develop goals and strategies that will guide us through an evolving industry landscape
• Serve as a key leader of a large team, driving change, fostering alignment, and mentoring the next generation of leaders

Responsibilities include, but are not limited to:

Enterprise Operational Leadership:

• Direct and oversee strategies that optimize and grow yield and revenue
• Spearhead initiatives that leverage technology and data to maximize growth and improve efficiency
• Lead continuous process improvement efforts to enhance revenue cycle design and process
• Establish and manage to key performance metrics, ensuring alignment with organizational goals
• Ensure operational efficiency in revenue management through a combination of leading best practices, developing team members, and innovation

Strategic Vision & Problem-Solving:

• Develop and carry out a multi-year vision and strategy to drive continued growth and innovation
• Align revenue operations with evolving healthcare industry trends and regulatory changes
• Oversee complex problem-solving efforts, leveraging data-driven insights to inform decision-making
• Serve as a thought leader, identifying opportunities for innovation and operational transformation
• Collaborate with cross-functional leaders to ensure revenue operations is positioned as a strategic business enabler and thought partner

Leadership / Creating a Special Place:

• Manage and lead a high-performing team, driving engagement, enablement, talent development, and succession planning
• Manage a geographically dispersed team, including 2-4 direct reports and 50-100 indirect teammates
• Lead through influence, providing strategic guidance and effecting change in the interest of bettering the overall organization
• Coach, motivate and develop teammates through formal and informal feedback and development opportunities in alignment with DaVita's Mission and Core Values
• Relentlessly foster a special place to work and grow a career for all teammates

Executive Communication & Stakeholder Engagement:

• Partner with senior executives to define organizational priorities
• Serve as a trusted advisor to executive leadership, providing insights and recommendations
• Develop and deliver presentations on revenue operations performance, trends, strategic initiatives, and recommendations to enhance performance
• Translate complex operational and financial data into actionable insights for key stakeholders

Minimum Qualifications:

• Bachelor's degree required; Master's degree preferred (MBA, MHA, or related field)
• 10+ years of leadership experience in an operational and/or strategic leadership role, preferably with deep healthcare revenue cycle experience
• Proven track record of leading and motivating large teams in a complex operational environment
• Experience implementing complex systems and technology solutions that span across multiple departments and geographies, and bridging technological fluency with business needs
• Strong ability to communicate and influence vertically and horizontally in the organization, including at the executive level
• Exceptional analytical, problem-solving, and decision-making skills
• Strong understanding of financial metrics and the ability to manage to budget across a large team
• Experience navigating regulatory and compliance frameworks in healthcare revenue cycle a plus

This is an exciting opportunity for an experienced leader to drive innovation, create impact, and shape the future of revenue operations at DaVita. If you are a results-driven executive passionate about operational excellence and strategic transformation, we invite you to join our leadership team!

#LI-MR2

Here is what you can expect when you join our Village:
* A "community first, company second" culture based on Core Values that really matter.
* Clinical outcomes consistently ranked above the national average.
* Award-winning education and training across multiple career paths to help you reach your potential.
* Performance-based rewards based on stellar individual and team contributions.
* A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
* Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. Enter text here

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace , backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.