Contingent Worker Administrator

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

We're looking for a proactive and detail-oriented Contingent Worker Administrator to join our Human Resources Data Management team within the broader People Technology & Operations organization. In this role, you'll play a key part in managing the day-to-day operations of our contingent workforce. You'll work closely with internal stakeholders and external staffing partners to oversee the full lifecycle of contractors and consultants. Your efforts will help ensure compliance, streamline operations, and deliver a smooth, consistent experience for both hiring managers and contingent talent.

This position is an individual contributor role reporting to the Lead, Data Management.

Responsibility

• Lead the direction and operational governance of the contingent workforce program across multiple business units or regions

• Design and continuously refine contingent workforce policies, frameworks, and playbooks to align with Docusign's goals, regulatory requirements, and risk management strategies

• Partner with leaders across People, Legal, Procurement, and Talent teams to align and ensure consistent, scalable practices for managing our flexible workforce across our global regions

• Lead cross-functional working groups to assess program effectiveness, identify gaps, and drive enhancements

• Partner with Procurement to shape the performance metrics, contract governance, and long-term engagement model for staffing vendors, VMS/MSP providers, and third-party consultants

• Help drive contingent workforce data governance, collaborating with People Analytics and HRIS teams to ensure accuracy and visibility across global systems

• Lead strategic audits and data initiatives to improve standardization, automation, and risk mitigation

• Serve as the escalation point for contingent labor risk, including co-employment, tenure limits, and worker classification issues

• Partner with Legal and Compliance to proactively evolve program standards in response to changing regulations

• Lead the resolution of compliance concerns and vendor-related escalations across the organization

• Define and implement change management plans to support the rollout of new tools, processes, and policies

• Mentor and support junior team members to ensure a globally consistent program delivery

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Experience leading contingent workforce programs, managing vendor partnerships, or overseeing talent operations in a fast-paced tech enterprise environment

• Bachelor's degree in Business Administration, Human Resources
• Minimum of 5 years related experience

• Experience with contingent labor policies, worker classifications, co-employment risks, and global compliance standards

• Experience with VMS/HRIS platforms such as Workday VNDLY, SAP Fieldglass, Level Path, or similar workforce management tools

Preferred

• Strong stakeholder engagement skills with a track record of effectively influencing cross-functional partners, including IT, Legal, Procurement, People Partners, and Finance

• Demonstrated success in scaling global contingent workforce programs, developing operational frameworks, and driving consistency across global regions

• Advanced analytical capabilities, including experience in developing, interpreting, and presenting spend reports and program KPIs

• Exceptional communication and documentation skills, with the ability to simplify complex policies into clear, scalable operational practices

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $101,500.00 - $156,750.00 base salary

Illinois, Colorado, Massachusetts and Minnesota: $97,000.00 - $133,300.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $97,000.00 - $139,525.00 base salary

Washington DC: $101,500.00 - $139,525.00 base salary

Ohio: $86,400.00 - $118,800.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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