Vice President, Cloud Engineering

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The Vice President of Cloud Engineering will oversee the strategy, development, and execution of our cloud platform's technical roadmap. This role will lead a team of engineers to design, build, and maintain a highly reliable, scalable, and secure cloud infrastructure, integrating abstraction layers over public cloud providers (AWS, Azure, GCP). The ideal candidate will have deep expertise in cloud architecture, Kubernetes, control planes, networking, storage, and CI/CD pipelines, with a proven track record of leading high-performing engineering teams in a fast-paced environment.

This position is a people manager role reporting to the GVP, Cloud amp; Production Engineering.

Responsibility

• Define and execute the technical vision and strategy for the cloud platform, aligning with business objectives and customer needs

• Lead, mentor, and grow a diverse team of engineers, fostering a culture of innovation, collaboration, and technical excellence

• Oversee the design and implementation of the cloud platform, including control planes, Kubernetes orchestration, networking, storage, and CI/CD pipelines

• Drive the development of abstraction layers that simplify and optimize interactions with underlying cloud providers (AWS, Azure, GCP)

• Ensure the platform is highly available, scalable, and secure, meeting enterprise-grade performance and compliance requirements

• Partner with product management, operations, and other stakeholders to prioritize features, define requirements, and deliver customer-centric solutions

• Stay ahead of industry trends, evaluating and integrating new technologies, tools, and frameworks to enhance the platform's capabilities

• Implement best practices for DevOps, monitoring, and incident response to ensure robust platform operations

• Manage engineering budgets, resources, and vendor relationships to optimize delivery and cost efficiency

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 15+ years of experience in software engineering, with at least 5 years in a senior leadership role (e.g., Director, VP) overseeing cloud infrastructure or platform teams
• Experience building and scaling cloud platforms on AWS, Azure, or GCP, with knowledge of Kubernetes, control planes, networking, and storage systems
• Experience with CI/CD pipelines, infrastructure-as-code, and DevOps practices
• Experience leading the development of abstraction layers or platform services that simplify complex cloud environments
• Experience and understanding of cloud architecture, microservices, and containerization (e.g., Docker, Kubernetes)
• Expertise in networking (VPC, load balancing, DNS) and storage solutions (block, object, file storage)
  Familiarity with modern programming languages (e.g., Python, Go, Java) and tools for cloud-native development
• Knowledge of security best practices, compliance frameworks (e.g., SOC 2, GDPR), and observability tools
• Experience in leading, inspiring, and managing distributed engineering teams across multiple disciplines
• Ability to drive cross-functional collaboration and deliver complex projects on time and within budget
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent experience)

Preferred

• Strong communication skills to articulate technical concepts to non-technical stakeholders
• Experience with multi-cloud or hybrid cloud architectures
• Background in building platforms for SaaS, PaaS, or IaaS offerings
• Familiarity with emerging technologies like serverless computing, AI/ML integration, or edge computing

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington, Maryland, New Jersey and New York (including NYC metro area): $279,800.00 - $407,350.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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