Ambulatory EMT (Casual) - Pediatric Mobile Clinic

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

Hennepin Healthcare is hiring for a casual Ambulatory EMT our Mobile Health Unit Clinic in headquartered in downtown Minneapolis. This role is supported by grant funding that is approved through June, 2026.

The Pediatric Mobile Health unit is a part of the Department of Pediatrics at Hennepin Healthcare. The mobile unit provides care to patients who are reluctant or unable to be seen in a traditional healthcare facility. The mobile unit team consists of a provider (pediatric nurse practitioner or pediatrician), an EMT and a student or resident. The team provides basic health assessments, well child exams, basic labs such, referrals back to a medical home and/or specialty care, and connects families to institutional or community resources that address social determinant of health needs. In addition to providing care to individual household families, the mobile unit also provides conducts pop-up clinics at schools, parking lots, places of worship or other venues in the community. In addition to basic health assessments, staff administer immunizations such as childhood vaccines, influenza and COVID-19 vaccines at pop-up clinics. Committed to creating a culturally competent and inclusive work and care environment, the Pediatric Mobile Health team partners with patients and their families to ensure access to outstanding care through a mobile unit primarily serving the pediatric patient population. As a member of the Pediatric Mobile Health team, the EMT will provide care in the mobile unit and at various locations and field work throughout the community.

SUMMARY

Under general supervision of the Ambulatory Clinical Technician performs a wide variety of medical and clinic support functions. The Ambulatory Clinical Technician assists with indirect and direct patient care and performs specialized medical procedures of a routine nature as determined by established Policies, Procedures and Clinical Protocols within an Ambulatory setting.

RESPONSIBILITIES

Performs direct patient care tasks after training and competency validation are complete. Direct patient care tasks include but are not limited to the following:

• Provides care appropriate to condition and age of the patient, including pediatric, geriatric and general population
• Obtains and documents patient's reason for visit, vital signs including height and weight, patient screening questions, review allergies, and review medications
• Performs a variety of screening related to patient care including but not limited to vision, hearing, developmental, and pain and records information in to the patient's medical record
• Sets up and prepares patient for examination and/or procedure along with providing direct assistance to LIP
• Administers immunizations and medications within scope and under orders and direction from an LIP
• Collects, labels and processes specimens (e.g. phlebotomy, urinalysis, swabs) using appropriate technique recording information into the patient's medical record as indicated
• Assists nurse or LIP with procedures including those requiring sterile and clean technique
• Uses universal blood and body fluid precautions at all times and personal protective equipment as needed
• Documents and reports patient observations, care and outcomes of interventions in the electronic health record (EHR)
• Follows appropriate documentation procedure on paper for approved department specific procedures
• Engages and facilitate with other departments as appropriate to provide for an interdisciplinary approach to the patient's needs
• Activates emergency response and/or initiates Basic Life Support when appropriate
• Provides standardized instruction based on written materials. Refer patients that require further teaching to a nurse or LIP
• Performs other duties as assigned

Indirect patient care/clinic tasks include but are not limited to the following:

• Promotes patient welfare and independence by communicating through words and actions and understanding of patients' reactions to the healthcare environment
• Maintains stock of medications and immunizations as assigned
• Maintains a clean, functional environment including cleaning and disinfecting of equipment and exam rooms
• Ensures equipment is operable and follows established procedures to remove equipment out of service for inspection
• Completes the pre-cleaning of scopes and instruments as applicable to department
• Performs and records calibration/monitoring requirements as assigned
• Stocks rooms according to written standard work. Procures equipment and supplies as indicated for the department
• Performs limited registration and scheduling tasks in clinics and/or contact Connection Center to do phone registration and scheduling
  
• Attends department daily huddles, meetings, in-services and appropriate work-related education programs
• Assists team with delegated in-basket and care management duties
• Performs other duties as assigned

QUALIFICATIONS

Minimum Qualifications:

• Successful completion of an approved training program for EMT

Preferred Qualifications:

• Experience with EPIC and/or similar electronic health record
• Proficient with Microsoft Office Software
• 6 months related experience or HHS externship
• Bilingual in English and at least one other language commonly spoken by HHS patients

Knowledge/ Skills/ Abilities:

• Ability to perform specialized clinical tasks and procedures in alignment with HHS standards
• Knowledge of medical terminology
• Ability to effectively interview patients and collect information required to obtain medical history and to accurately register and/or schedule patients
• Ability to work cohesively and respectfully with a diverse work force and patient population
• Ability to prioritize, organize, and communicate with multidisciplinary staff
• Basic computer knowledge
• Ability to read and follow written instructions; understand and communicate verbal and written information
• Ability to perform job duties that meet departmental performance expectations as well as HHS standards related to quality, accuracy, productivity, patient and family centered care, customer service, etc

License/Certifications:

• Certification by the State of Minnesota as an EMT
• Must have and maintain valid American Heart Association Basic Life Support for Health Care Providers certification or the ability to obtain this within the first three months of employment
• Must have a valid driver's license and the availability of an insured vehicle or demonstrate ability to travel to offsite clinics during the work shift within a one-hour timeframe
• Must have a valid driver's license or state equivalent and must have a satisfactory driving record including no more
  than two moving violations in the past three years of licensure
• Must complete an Emergency Vehicle Operations Course (EVOC) or National Safety Council Defensive Driving Course
  post hire
• Must qualify for and maintain a Hennepin County motor vehicle operators permit-post hire

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

• We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
• We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).
• For a complete list of our benefits, please visit our career site on why you should work for us.