Accounts Receivable Specialist

Primary Function:
Follow up with customers (internal & external) to collect outstanding accounts receivable using SAP, contract terms, and proactive communication.

Key Responsibilities:

• Manage outbound calls and written follow-ups to reduce A/R for assigned districts
• Document all customer interactions and prepare supporting documentation
• Lead monthly calls with district teams to review top accounts and financial impact
• Resolve disputes through contract review, negotiation, or escalation as needed
• Meet or exceed collection and financial performance targets
• Track and file liens; manage legal and collection files as required
• Review unapplied payments and assist with unclaimed property resolution
• Collaborate closely with internal departments to achieve goals
• Support and train new team members as needed
• Work flexible hours; occasional travel may be required

• Education:

• Bachelor's degree preferred
• OR Associate's degree with 1-2 years related experience
• 2-4 years in customer service, accounting, or credit & collections

• Work Experience & Skills:

• Customer service experience required
• Collections/Accounting experience required
• Account management preferred
• Supervisory or team management preferred
• SAP experience preferred
• Strong analytical, time management & organizational skills
• Self-motivated with strong follow-up and closure abilities
• Proficient in Microsoft Word & Excel

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave - 100% base pay for 6 consecutive weeks within first year of achild's birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.