Analyst IV, CPQ

Job Description:

• Partner with decision makers, product owners, and various functional teams to define business, financial, product, and operational requirements, inclusive of core platform management requirements and goals. Identify and resolve systems issues, drive new project and initiative solutions, and support existing business interdependencies

• Develop standards, procedures, and design documents related to system architecture

• Lead and mentor internal team members to gather business requirements needed for system modifications, enhancements, and implementations

• Analyze results of user testing to define interface requirements and develop specifications or prototypes

• Develop, design, and edit visual interface (UI/UX) and code, following established software development and methodologies

• Serve as the subject matter expert (SME) to identify, create, and facilitate process design changes through the review and analysis of system effectiveness and efficiency; ensure data is reliable and develop strategies for improving and leveraging these systems

• Troubleshoot technical issues and lead technical investigations to identify and discover system errors, application modification, and/or functionality related issues

• Work with business owners to determine priority of escalated issues effectively and manage conflicting/competing priorities

• Perform in-depth tests, utilizing end-user reviews, for modified and new systems and other post-implementation support

• Lead and participate in Sprints for development cycle, define deliverables, determine improvement priorities, and provide feedback to ensure on-time delivery of project tasks and milestones.

• Perform other duties that support the overall objective of the position.

• Bachelor's degree in Computer Science or related discipline.

• Or, any combination of education and experience which would provide the required qualifications for the position.

• 7+ years' experience in using, developing, and implementing Oracle CPQ (BigMachines) solutions

• 5+ years' experience in general enterprise application configuration and development

• Extensive experience with BML and JavaScript

• Experience designing and supporting large-scale, technically complex solutions

• Salesforce platform experience

• Experience working in Scrum/Agile environments

• Experience in Microsoft VBA a plus

• General experience with relational databases used at enterprise scale; knowledge/experience of SQL a plus

• Salesforce Administrator or Developer Certification a plus

• Knowledge of: Deep knowledge of ERP/Financial/Account processes with deep experience in Stock Keeping Unit (SKU) creation and management processes. Knowledge of Salesforce configuration and portals including but not limited to developing custom objects, work-flow business rules, and validation rules.

• Skill in: Effective relationship management, communication, and presentation; dealing effectively with customers, vendors, peers, and senior management..

• Ability to: Work in a fast-paced environment; staying organized, prioritizing workload, multi-tasking, and meeting deadlines. Ability to provide orientation and training to end users. Ability to mentor and provide intra-team guidance/education. Ability to work independently as a self-starter in a fast-paced environment; adapt to growing and changing environment delivering accuracy while managing assigned areas of responsibility.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.