Ophthalmic Technician Tier 2

General Summary

Responsible for daily patient care flow. Performs a number of data collection functions as delegated by the physician and/or Clinic Manager to allow for proper professional diagnosis, treatment, and care of patients' condition(s).

Essential Functions

Acquaint all new patients with office procedures to which they will be exposed.

Obtain patient history to include chief complaint, history of present illness, medical history (ocular and general), family history (ocular and general), and history of allergies and medications to provide accurate information to Ophthalmologists.

Performs accurate and consistent documentation and measurement tasks for new and follow-up patients: Vision acuity, lensometry, entrance tests, contact and non-contact tonometry, refraction, slit lamp exam, angle assessment, and dilation.

Manage patient flow efficiently, ensuring minimal wait times and a smooth patient experience.

Maintains and cleans all equipment being used and adheres to strict infection control protocols and safety standards.

Maintains utmost patient confidentiality.

Other duties assigned.

Job Specifications

Typically has the following skills or abilities:

Certified Ophthalmic Assistant (COA) or Technician (COT) preferred.

Minimum 2 years of experience as an ophthalmic technician or surgical assistant.

Strong knowledge of ophthalmic instruments, procedures, and terminology.

Familiarity with EMR systems (experience with NextGen is a plus).

Excellent organizational skills and diligence.

Ability to travel daily.

Strong interpersonal and communication skills for interacting with patients, colleagues, and health care professionals.

Excellent customer service and communication skills.

Exceptional attention to detail and accuracy in documentation.

Demonstrated commitment to patient care and safety.

Ability to work independently and as part of a team in a fast-paced environment.

Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.

Flexibility to adapt to changing schedules and patient needs.

Professional demeanor and the ability to maintain patient confidentiality.

Basic computer skills and familiarity with electronic health records systems.

Overall responsibilities of the role are based on the knowledge and skills to perform the duties as set forth in the following tiers:

Tier 1 (Entry Level): Full work up responsibilities only.

Tier 2 (Intermediate): Full work up responsibilities and based on knowledge and skills also responsible for either clinical assistant or scribing or basic testing tasks.

Tier 3 (Advanced): Full work up, scribing, clinical assistant, and basic diagnostic testing responsibilities.

Tier 4 (Senior): Full work up responsibilities and clinical assistant, basic diagnostic testing, and scribing or advanced testing as in tier 4 diagnostic tester.

Tier 5 (Certified/Expert): Certified Ophthalmic Technician can do all tier 1-4 tasks ?

Working Conditions

The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click here.