Retinal Technician and Screening Operations Support

The Retinal Technician & Screening Operations Support position plays a vital part in patient care, handling retinal imaging procedures, processing test results, and coordinating the operations of screening initiatives within the department. The position utilizes strong technical skills, proficiency in retinal diagnostics, and a patient-first approach combined with the ability to support operational needs such as scheduling, resource allocation, and interdepartmental collaboration.

Essential Functions

Capture retinal images with advanced retinal imaging technology to assist in diagnosing retinal diseases.

Assist with retinal imaging and diagnostic testing, especially during high-demand periods.

Ensure the accurate documentation of diagnostic results in patient medical records.

Coordinate patient scheduling for screenings, ensuring seamless clinic workflow and optimized appointment management.

Manage data entry and tracking of patient screening results to maintain organized and accessible records.

Collaborate with clinical managers and administrative staff to ensure proper allocation of resources, including screening equipment and technician availability.

Prepare reports summarizing patient screening outcomes, departmental efficiency, and other operational metrics.

Confirm all equipment and diagnostic testing follow compliance and regulatory standards.

Monitor screening throughput and efficiency, recommending workflow improvements to enhance patient care and reduce wait times.

Adhere to HIPAA regulations and clinic policies, maintaining sensitivity around patient information and confidentiality at all times.

Build strong working relationships across clinical staff, administrative teams, and patients to ensure a smooth screening experience.

Assist retinal technicians and providers during procedures, providing operational and technical support where necessary.

Job Specifications

Typically has the following skills or abilities:

1 - 2 years of experience in a healthcare or optometric clinic

Familiarity with Electronic Health Record (EHR) systems and diagnostic imaging platforms

Proficiency in retinal imaging techniques and screening processes

Strong organizational skills, with the ability to manage schedules and operational workflows

Basic data entry and reporting skills

Ability to troubleshoot and maintain technical equipment effectively

Excellent interpersonal and communication skills to work with patients and clinical teams

Ability to lift up to 30 pounds

Reliable transportation to travel locally to screenings

Willingness to travel to other Florida geographies overnight

Ability to travel up to 75% of the time

Clean DMV record

Bi-lingual (English/Spanish or English/Creole)

Preferred Skills

Certification in Retinal Imaging or relevant credentials from the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).

Working Conditions

The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click here.