Senior Director, Channel and Alliances Strategy and Operations

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent AI can't replace to help us shape the future of information management. Join us.

OpenText is a global leader in Information Management, helping organizations securely capture, govern, and exchange information on a global scale. Our Partner Network is a critical growth engine, and we are seeking a senior leader to drive the next chapter of innovation and scale.

Role Overview

We are looking for a strategic and operationally strong leader to head our Channel and Alliances Strategy & Operations function. This Senior Director will be responsible for shaping and executing the global partner strategy across all business units, driving new channel growth programs, incubating strategic partnerships, and overseeing operational excellence and reporting.

Key Responsibilities

Strategy & Growth

• Define and evolve the global channel and partner strategy in alignment with OpenText's business objectives.
• Partner with Business Unit leaders to shape and deliver coherent partner strategies across Enterprise, Cybersecurity, and International segments.
• Lead incubation of new partnerships, including OEMs, Solex, and emerging tech alliances.

Program Development

• Design and launch scalable channel programs that support partner enablement, marketing, and go-to-market execution.
• Drive quarterly activation plans tied to product releases and partner ecosystem priorities.
• Oversee Partner Summits and strategic planning forums to align with top-tier partners.

Operations & Reporting

• Lead partner operations including deal registration, MDF management, and partner lifecycle processes.
• Bring insights and actions against dashboards that track channel performance (e.g., deal flow, source vs. fulfill trends, pricing requests).
• Ensure system readiness and automation for partner onboarding, registry, and communications.

Cross-Functional Leadership

• Collaborate with Sales, Marketing, Enablement, and Product teams to ensure partner strategies are integrated and impactful.
• Serve as the "glue" across internal stakeholders to ensure consistency and accountability in partner execution.
• Represent the partner voice in executive forums and planning cycles.

Qualifications

• 12+ years of experience in channel strategy, partner operations, or GTM leadership roles in the software industry.
• Proven track record of building and scaling partner ecosystems, including MSPs, GSIs, resellers, and OEMs.
• Strong analytical and operational skills; experience with Salesforce, partner portals, and reporting tools.
• Executive presence with the ability to influence across C-suite and global teams.
• Experience in SaaS transformation and channel economics is highly desirable.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $177,870-$292,215; Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.