Business Legal File Specialist

Job Description

The Business Legal File Specialist I is responsible for the overall day-to-day operational functions of the Business Legal File team in Deposit Operations while providing support to branch offices. This position follows applicable regulations as they apply to processes within deposit operations while performing quality control review on all new business deposit accounts opened. This position includes analyzing external business entity documents reports and requests.

Essential Functions
* Ensure compliance with IRS regulations
* Prepare departmental reports
* Identify and resolve Customer Service issues
* Provide excellent customer service and business unit support
* Perform quality control review for all new business deposit accounts opened ensuring compliance with all documentation requirements
* Review business entity documents for new business accounts
* Track and monitor instances of missing internal or external documents
* Follow up with branches on missing information
* Send customer final notice prior to close out
* Ensure compliance with Beneficial Ownership requirements
* Assist branches with business account opening questions
* Review all notification of address change notice prior to generating the letter file
* Review online account opening system for new deposit accounts that are pending approval
* Act as a customer support area for branch 620 questions or issues
* Update and maintain information within the core banking system
* Maintain appropriate departmental records and reports
* Interact as appropriate with other business units within Northwest
* Recommend improvements to procedures
* Attempt to exceed production expectations
* Contribute to goal setting and achievement
* Ensure total quality of work performed
* Recommend quality control enhancements

Additional Essential Functions
Essential Functions
* Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
* Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
* Work as part of a team
* Work with on-site equipment

Additional Responsibilities
* Complete other duties and special projects as requested by management

Safety and Health for those without supervisory duties
* Abide by the rules of the safety and loss prevention program
* Perform work tasks in a safe manner
* Report any and all injuries to supervisor
* Know what to do in case of an emergency

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Preferred Education

High School Diplomaor equivalent

Work Experience

2 - 6 years Business Legal experience
2 - 6 years Related banking experience or relevant work experience

General Employee Knowledge, Skills, and Abilities

* Ability to establish effective working relationships among team members and participate in solving problems and making decisions
* Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
* Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
* Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
* Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas

Additional Knowledge, Skills and Abilities

Knowledge of deposit products and bank policy and regulations of each product
Knowledge of core operational systems and processes
Knowledge of job specific banking products and services

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.