I.T. Systems Administrator

This is an onsite role with some opportunity to work offsite. 

The IT Systems Administrator will work under the direction of the Director of Technology to manage and support the organization’s network, systems, cybersecurity, and technical operations. This role is hands-on and collaborative, requiring a balance of technical expertise, problem-solving ability, and a service-oriented mindset. The ideal candidate will be proactive, security-conscious, and committed to supporting a mission-driven nonprofit environment.

Primary Responsibilities:

System and Network Management

• Maintain and secure the organization’s network infrastructure, including Wi-Fi access, routers, and firewalls
• Administer physical security systems such as door access control and security cameras
• Manage Microsoft 365 services including SharePoint, Exchange Online, and Entra ID (formerly Azure AD), with a focus on Single Sign-On (SSO) integrations for platforms such as HubSpot, ClickUp, and Dropbox
• Oversee and optimize implementation of Microsoft Endpoint Detection and Response (EDR) suite to simplify security and reduce system complexity
• Develop and maintain standardized workstation configurations for all staff
• Support implementation of office network and site security solution for upcoming office relocation
• Ensure email deliverability through DMARC/DKIM configuration

Cybersecurity and Asset Management

• Implement and monitor security protocols for all employee devices to protect against threats
• Develop and deliver cybersecurity training and awareness programs for staff to build a strong security culture
• Track and manage the organization’s IT assets, including laptops, peripherals, and software licenses
• Identify opportunities for efficiencies by optimizing software licensing, such as leveraging Microsoft nonprofit pricing and eliminating redundant software
• Support the development, documentation, and enforcement of standard operating procedures (SOPs) and IT policies

Technical Support and Operations

• Provide on-site, in-person technical support to staff for hardware, software, and network issues, ensuring quick resolution
• Support A/V technology in the boardroom and huddle rooms
• Troubleshoot and resolve common IT issues such as printer communication, ISP connectivity, and other hands-on problems
• Assist with integrating data and intelligence between different business systems and the Microsoft ecosystem, such as synchronizing email, Teams, and phones with HubSpot

Documentation and Reporting

• Maintain detailed documentation of network configurations, system changes, and support procedures
• Generate reports on system performance, security incidents, and asset inventory for leadership review

Training and Capacity Building

• Provide onboarding IT training for new staff to ensure smooth integration into the organization’s systems
• Offer ongoing tech guidance to staff to improve digital literacy and reduce support requests

Testing and Disaster Recovery

• Conduct regular system backups and test disaster recovery protocols to ensure business continuity
• Monitor and apply system updates and patches to maintain security and performance
• Other duties as assigned.

Salary

To be determined.

Culture Statement

At ASGCT, we strive to create a collaborative environment of leaders and innovators who are committed to the Society’s mission and to the people we serve. Employees at ASGCT value these core principles:

·       Leadership: We are empowered to take ownership of our contributions to the organization. Fueled by a supportive leadership team, we bring integrity, expertise, and a sense of purpose to our roles.

·       Innovation: We think proactively and generate novel solutions to new challenges faced. Innovation drives us to be adaptable and keep pace with a rapidly evolving field.

·       Trust: We have established a flexible work environment where dependability and communication is what inspires success. Trust throughout the organization allows for thoughtful collaboration, transparency, and growth.

EEO Statement

ASGCT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.