Housing Supports and Services Specialist - NV

Job Summary:

The Housing Supports and Service Specialist assists with administering the Housing Supports and Services Program providing In Lieu of Services (ILOS) for Nevada Medicaid.

Essential Functions:

• Coordinate specialized care management for eligible members, to include intake and screening, member assessment, and development of individualized service plans.
• Develop and implement screening tools to identify member preferences and barriers related to successful tenancy and options and resources to secure housing.
• Search available housing and present members with housing options.
• Ensure service coordination utilizing data systems for housing (e.g., Homeless Management Information Systems).
• Assist members with securing housing, to include assistance with housing applications, securing required documentation, and accessing other benefits in support of housing stability, to include SSI, SNAP, and/or housing vouchers.
• Assist member with receiving maximum allowable and available benefits under community social services Housing Supports Program to subsidize the cost of rent and utilize ILOS covered benefits for expenses that support securing housing.
• Help members with requests for reasonable accommodations.
• Communicate and advocate on behalf of members with landlords; facilitate landlord education and engagement; provide coaching to members on developing and maintaining relationships with landlords and/or property managers.
• Familiarity with Continuum of Care (CoC) standards and guidelines for member's region.
• Collaborate with CoC workgroups and housing service organizations to mitigate tenancy risks.
• Possess knowledge of Public Housing Agencies and guideline/eligibility for vouchers programs like Housing Choice, Section 202 Section 811, etc.
• Coordinate in-home health care services and supports as needed to ensure care is available to members in support of successful tenancy and home living.
• Identify, coordinate, secure and/or assist with funding non-emergency, non-medical transportation to assist members' mobility.
• Create housing sustainment plans for members, create monthly budgets, and provide identification and early intervention for behaviors that may jeopardize housing (e.g. late rental payment, hoarding, substance use, or lease violations).
• Educate members on rights and responsibilities of tenants and landlords under Fair Housing Act.
• Connect members with community resources to prevent eviction when housing is, or may potentially become, jeopardized.
• Provide independent living and life skills education and training, to include budgeting, financial literacy, employment supports and connection to community resources and services to support housing stability.
• Perform any other job-related instructions, as requested.

Education and Experience:

• Bachelor's Degree in Social Service, Human Service, Organizational Leadership, or related field or equivalent years of relevant work experience is required
• Minimum of three (3) years of program development, implementation, and evaluation in housing or community development required
• Housing Service Organization experience preferred

Competencies, Knowledge and Skills:

• Microsoft Suite skills
• Relationship Management skills
• Communication, graphic development/presentation skills
• Strategic management skills
• Planning, problem identification, and resolution skills
• Experience in the management of large data project including responsibility for meeting deadlines, accuracy requirements and reporting to upper management
• Familiarity with HMIS (Homeless Management Information Systems) or similar
• Excellent customer service skills
• Ability to work independently and within a team environment
• Critical listening, thinking skills, and verbal and written communication skills
• Decision making/problems solving skills
• Knowledge of housing services landscape

Licensure and Certification:

• None

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:
$40,400.00 - $64,700.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type:
Salary

Competencies:
- Fostering a Collaborative Workplace Culture
- Cultivate Partnerships
- Develop Self and Others
- Drive Execution
- Influence Others
- Pursue Personal Excellence
- Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

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