New

Benefits Consultant

University of North Carolina Charlotte

retirement plan

United States, North Carolina, Charlotte

Oct 24, 2025

Benefits Consultant

Please see Special Instructions for more details.

The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Position Information

General Information

Position Number	000500
Vacancy Open to	All Candidates
Working Title	Benefits Consultant
Position Designation	EHRA Non-Faculty
Employment Type	Permanent - Full-time
Months per Year	12
Work Schedule	8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary.
Hours per week	40
FLSA Status	Exempt
Division	Business Affairs
Department	Human Resources (Adm)
Work Location	King Building
Salary Range	$47,379 - $64,000
Primary Purpose of Department	Administer employee benefits and services for the University.
Primary Purpose of Position	Consult with employees, management, departments, governing bodies, vendors, and others regarding employee benefits and services provided, with a focus on administration of retirements, separations, other assigned program administration, and team functions. This position must work with more than 4,000 faculty and staff, as well as temporary employees, to provide eligibility benefits.
Summary of Position Responsibilities	Serve as lead benefits consultant for retirement plans: Conduct consultations (early, mid, end career) regarding options, eligibility, and steps to retire from Teachers' State Employees' Retirement System (TSERS); Optional Retirement Plan (ORP); Phased Retirement Consult employees on supplemental retirement plans (contribution limits and plan rules, enrollment/changes/cancellations, and leave payout deferrals) Enter and monitor retirement transactions Responsible for monitoring contributions to prevent and address any compliance issues Generate pension spiking calculations and report for TSERS participants Calculate and process special separation allowances for eligible law enforcement Assist former retirees Serve as lead benefits consultant for off-boarding: Employee Benefit Separations: Review reports and email communications to ensure all separations are captured for benefits actions needed Enter and monitor transactions for benefits platforms and deductions Send collection letters and complete exception requests when necessary Reduction in Force (RIF): Request Discontinuation Service Retirement (DSR) for TSERS participants, based on eligibility Create the discussion guide for each employee Consult employees on benefits options/impacts Enter and monitor transactions for benefits platforms and deductions Complete actions for portals/notifications: Benefit portal cases/tickets (eBenefits and Empyrean) TSERS (reconciliations, errors, plan inquiries, rehire retiree report) ORP: (vendor platform action items, entries in UNC System ORP database) Supplemental Retirement (vendor platform action items, and payroll file load) Other essential duties: Calculate Longevity Pay Consult employees and adjust deductions in response to NC Flex Dependent Day Care discrimination testing results Track Personal Leave offers/responses and coordinate system entries Assist with benefits education/events (logistics, coordination, website updates, and communications) Create/update and conduct benefits presentations, such as retirement planning, orientations, and annual/special enrollments Provide backup support: (onboarding, prior service, qualifying life events, benefit platform tasks, payroll file loads) Responsible for process documentation/improvements, and other duties as assigned
Minimum Education/Experience	Related Bachelor's degree and three years of HR benefits experience; or equivalent combination of training and experience (degrees must be from appropriately accredited institutions). Advanced Excel Skills Ability to communicate effectively in writing and verbally to a diverse workforce
Preferred Education, Knowledge, Skills and Experience	Benefits administration experience, to include retirement consultation State benefits experience a plus Ability to gather data, compile information, and prepare reports Ability to deliver effective presentations to large and small audiences
Necessary Certifications/Licenses
Preferred Certifications/Licenses
Special Notes to Applicants	The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report The Search Committee will not contact references without first verifying permission with the finalist. Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Posting Open Date	10/24/2025
Posting Close Date	11/05/2025
Open Until Filled	No
Proposed Hire Date	12/01/2025
If time-limited please indicate appointment end date
Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).

*
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?

(Open Ended Question)
*
What is your highest degree of education as it relates to this position?
- Master's degree
- Bachelor's degree
- Associate's degree
- Some college (No degree)
- High school diploma or GED
- No high school diploma or GED
*
Please select the option that best reflects your total years of HR benefits experience.
- Less than 1 year
- One - Two years
- Three - Four years
- Five - Six years
- Seven years or more
*
Please describe your work experience administering retirement benefits. Include the estimated number of retirements processed in a year, types of consultations, and supporting transactions completed.

(Open Ended Question)
*
What is your proficiency level with Excel? Explain your experience with VLOOKUP, pivot tables, and formulas.

(Open Ended Question)
*
Please describe the benefits administration tasks you have completed for offboarding (employee separations and reductions in force).

(Open Ended Question)

Applicant Documents

Required Documents

Resume / Curriculum Vitae
Cover Letter / Letter of Interest
Contact Information for References

Optional Documents