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BSA/AML Quality Control Team Lead

First United Bank and Trust
United States, Texas, Plano
2805 Dallas Parkway (Show on map)
Oct 24, 2025
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The Position Job TitleBSA/AML Quality Control Team Lead Job Description

SUMMARY

The BSA/AML Quality Control ("QC") Team Lead is a key member of the BSA/Fraud Department, responsible for providing leadership, expertise, and guidance in the QC Team's daily operations. This role supports the Deputy BSA Officer in daily functions. The QC Team Lead will play a pivotal role in upholding the quality of essential BSA, OFAC and risk processes, ensuring their alignment with departmental standards. A qualified candidate must have a deep understanding of BSA/AML, OFAC, and/or Fraud Risk Management requirements as well as standard practices within the financial crimes compliance industry. Additionally, this role will assist the Deputy BSA Officer with day-to-day operations and other managerial responsibilities including but not necessarily limited to reporting, process enhancement, team management, and maintaining necessary records and files to ensure efficient and consistent deliverables across the BSA/AML, OFAC and Fraud functions.

MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

Provide Subject Matter Expert ("SME") analysis on BSA/AML, OFAC, Fraud and other financial crimes compliance processes and deliverables across the enterprise. Perform periodic testing of alert dispositions, case documentation, and regulatory reports produced by the BSA/AML and Fraud department. Conduct quality assurance reviews on transaction monitoring and customer due diligence. Analyze completed cases to ensure that analysis is completed and all required and relevant documentation supporting each review is provided. Provide feedback as appropriate and ensure corrective actions required are completed timely. Conduct research utilizing available systems, databases, and the internet, consistent with the resolution of investigations. Analyze data and develop effective reporting for various levels of management. Assists in updating and maintaining BSA/AML/OFAC policies and procedures to maintain compliance with existing requirements along with new and emerging risk to ensure an efficient and well-organized program. Trend data to identify potential gaps and pinpoint discrepancies or inefficiencies. Identify training needs based on themes identified through quality control reviews. Draft procedure documents and working instructions, including visual aids when necessary, to support the written document. Assumes responsibility for special projects including review of the Bank's BSA/AML and Fraud programs, gathering data, and preparing reports for the BSA management. Assist with the annual BSA/AML Risk Assessment. Assists in updating and maintaining BSA/AML/OFAC policies and procedures to maintain compliance with existing requirements along with new and emerging risk to ensure an efficient and well-organized program. Help build out tactical and scalable solutions for the QC team to manage compliance tasks. Serves as mentor and trains junior staff in QC related processes.

ADDITIONAL DUTIES AND RESPONSIBILITIES

  • Oversees team meetings when necessary to report on the status QC reviews, CTRs, CIP, and other items deemed important by management.
  • Responds to inquiries or refers inquiries to the appropriate person and exhibits the necessary follow-through with customers and/or staff involved.
  • Conducts training of personnel in various BSA/AML and OFAC topics.
  • Assumes responsibility for various department functions in the absence of staff members or in overload situations.
  • Completes all required compliance exams on a yearly basis.
  • Adherence to all First United Policies and Procedures.
  • Dress professionally.

EMPLOYEE SPECIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Work Experience

  • High School Diploma or GED required.
  • Bachelor's Degree in Criminal Justice/Criminology or Finance/Banking/Business preferred.
  • ACAMS, CFE and/or CRCM Certification preferred.
  • Minimum 6-10 years Banking/Compliance experience required.
  • Expert knowledge of federal BSA/AML and OFAC regulations required.
  • Familiar with bank operations in general.

Technical/Functional Competencies

  • Ability to professionally interface (both orally and in writing) with Management and Team members, State and Federal regulators and officials, and business partners.
  • Ability to work with highly-confidential and sensitive business information and to maintain high standards of confidentiality related thereto.
  • Proficient in Microsoft Office or similar software programs.
  • Must possess a high level of initiative and a natural investigative demeanor.
  • Ability to work independently and in a team environment to achieve department goals and objectives consistent with First United's standards of excellence.
  • Must be comfortable managing multiple and/or shifting priorities, and produce professional and accurate work product, sometimes under time constraints.
  • Must possess the desire to increase learning and gain further expertise on AML/BSA/OFAC compliance matters

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.

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All Locations:Plano-Parkwood

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at HR@firstunitedbank.com for assistance.

First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.
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