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We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted bycustomers in residential and commercial settings across the world.We areat theforefront of innovation, working with cutting-edge technology to provide smart andconnected, sustainable water solutions for the future. Watts is a leading brand with aquality reputation - and we have a dynamic future ahead. Watts is seeking a motivated and results driven supervisor to oversee our seasoned team of Accounts Payable Specialists that work to provide efficient, effective, and accurate processing of high-volume accounts payable activity. Maintain positive vendor relations while achieving company standards for results. Accountable for vendor disputes and overall vendor and internal user satisfaction. Lead various accounting, audit, and financial related functions for Accounts Payable. This position calls for a results and customer service-oriented professional with excellent communication skills to work directly with all levels of the organization to provide a high level of support. This role directly manages a team of Accounts Payable Specialists within a Shared Services Center environment. This position reports to Accounts Payable Manager. This role is hybrid and is based in Andover, MA. Primary Job Duties and Responsibilities:
- Manage a team of six within a fast-paced shared services environment in accordance with company policies and procedures
- Support team members through SAP ERP migration, including training and process documentation
- Monitor and investigate workflow delays and communicate corrective action to users
- Review and reconcile open receivers to determine appropriate action
- Research various issues relating to invoice vs purchase order variances
- Assist the AP team with reconciliation issues related to vendor statements, open receivers, and returns
- Review AP aging and address debit balances on vendor accounts with appropriate action
- Oversee the maintenance of critical vendor accounts including sensitive information
- Evaluate and determine sales and use taxability on vendor invoices
- Perform quarterly security audit of Accounts Payable system
- Support weekly multi-currency payment runs including intercompany payments
- Manage unclaimed property review/audits for AP activity
- Support month-end and year-end close processes
- Support internal and external audits required throughout the year
- Provide backup support for team members and contribute to a collaborative team environment
- Support sustainable process improvement and Lean initiatives within Shared Services to ensure anefficient, effective, and comprehensive service delivery model
- Participate in migration and integration of non-participating business units not currently supported by the financial shared services platform as needed
- Assist team members with creating yearly performance goals, hold quarterly goal review meetings, and preform yearly performance reviews
- Maintain a customer service culture, sustaining and improving on key performance metrics that measure the effectiveness and service levels of the Shared Services function
- Perform other duties assigned by Management
Required Qualifications
- Associate degree required, or equivalent work experience in related role.
- Minimum of 2 years in a supervisory or leadership capacity
- Accounts Payable or Financial Shared Services experience
- Technical Proficiency - Microsoft Excel skills; comfortable navigating spreadsheets, formulas, and creating pivot tables
- Multi-Currency Processing - Familiarity with international payments, currency conversions, and related compliance
- Collaborative Mindset - Ability to work effectively with cross-functional teams, including individuals with diverse technical skill levels
- Excellent Communication Skills - Clear and professional verbal and written communication, with a strong focus on customer service and vendor relations
- Analytical Thinking - Strong analytical and problem-solving skills with a high attention to detail
- Organizational Ability - Demonstrated time management, multitasking, and prioritization skills to consistently meet deadlines
- Customer Service Orientation - A service-first approach with a proactive and responsive attitude
- Problem Solving - Capable of identifying root causes and implementing long-term solutions
- Professional Presence - Comfortable engaging with all levels of the organization, from staff to senior leadership.
- Adaptability - Flexible and resilient in a dynamic environment; able to shift priorities quickly
Preferred Qualifications
- Bachelor's degree preferred
- SAP, or large ERP systems experience, ERP migrations a plus
- Experience with public company compliance requirements preferred including process owner responsibilities for policy and procedures and internal SOX controls over financial reporting in a financial shared services environment
General Applicable Company Competencies
- Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency.
- Punctuality and dependability.
- Ability to be flexible and adapt to changing work priorities and stressful conditions.
- Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
- Maintain productive and collaborative relationships with other Watts employees.
- Adherence to Watts' seven
- cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.
Working Conditions: While performing the job duties, you will be working in an office environment. You will be required to work in the office at the Andover, MA location three days per week (Monday - Wednesday) and can work remotely two days per week (Thursday and Friday). Physical Requirements: Specific physical abilities required for this position include, but are not limited to:
- Ability to remain seated/standing at a desk or workstation for extended periods.
- Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.
- Ability to read documents and communicate clearly and effectively, both orally and in writing, with management, coworkers, and third parties.
- Ability to operate standard office equipment such as computers, printers, phones, and copiers.
- Ability to physically move around the office and occasionally lift and carry light objects, such as office supplies, documents, or small equipment.
Nothing in this job description restricts Watts' right to assign or reassign duties, responsibilities, or change the working hours/conditions for this position at any time. This position is "at will," which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason. #LI (Hybrid) Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles.
- Competitive compensation based on your skills, qualifications and experience
- Comprehensive medical and dental coverage, retirement benefits
- Family building benefits, including paid maternity/paternity leave
- 10 paid holidays and Paid Time Off
- Continued professional development opportunities and educational reimbursement
- Additional perks such as fitness reimbursements and employee discount programs
- Learn more about our benefit offerings here: https://tapintowattsbenefits.com/
How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.
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