Vice President, VMS Fulfillment

Overview

Jackson and Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care.

• Strategic Leadership & Business Growth:

  • Develop and implement VMS strategies aligned with corporate objectives to optimize sourcing, fulfillment, and recruitment processes.

  • Lead short- and long-term strategic planning to enhance operational efficiency and expand business opportunities.

  • Identify and capitalize on emerging market trends, competitive landscapes, and technological advancements to ensure sustainable growth.

• Account & Client Management:

  • Direct account management efforts to ensure seamless client interactions and satisfaction, serving as the executive point of contact for vendor management system clients.

  • Oversee performance metrics and service level agreements to maintain high standards of fulfillment and support.

  • Leverage existing relationships and alliances to expand service offerings and improve market positioning.

• Sales, Business Development & Financial Oversight:

  • Design and implement sales and business development initiatives to drive revenue growth and increase market share within the vendor management sector.

  • Analyze financial data, assess pricing strategies, and optimize profitability while ensuring cost-effective solutions.

  • Develop and refine promotional strategies, ensuring competitive positioning and customer engagement.

• Process Optimization & Market Expansion:

  • Assess and refine VMS workflows to improve operational effectiveness and enhance scalability.

  • Identify opportunities for new service offerings, strategic alliances, and innovative client solutions to meet evolving business needs.

  • Ensure compliance with industry standards, regulations, and best practices to mitigate risks and enhance system integrity.

• Vendor Operations & Relationship Management:

  • Oversee the sourcing, selection, and management of vendor partnerships, ensuring high-quality recruitment fulfillment for clients.

  • Foster strong relationships with vendors, third-party providers, and business partners to maximize collaboration and service excellence.

  • Negotiate and structure agreements to optimize pricing, service delivery, and contract terms with vendor partners.

• Operational Excellence & Team Leadership:

  • Lead vendor management operations teams, ensuring alignment with business objectives and efficiency in service delivery.

  • Establish performance standards, provide training and guidance, and mentor associates to drive excellence in execution.

  • Oversee hiring, onboarding, and professional development to build a high-performing workforce.

Requirements:

• 10 + years of experience in healthcare staffing, vendor management, and /or recruitment operations.

• 5+ years of physician recruiting or locum tenens recruitment. MSP/VMS experience preferred.

• 5+ years of experience in leading recruiting and sales teams, driving business development initiatives, and executing sales and recruiting strategies effectively.

• Proven track record in recruiting, account management or business development, including identifying growth opportunities, fostering client relationships, and achieving revenue targets.

• Strong sales and recruiting background with a deep understanding of sales and recruiting processes, techniques, and methodologies to drive successful outcomes.

Skills That Set You Apart:

We're looking for a leader who brings more than just experience-someone who embodies strategic thinking, operational excellence, and a passion for driving results. Here's what will make you stand out:

• Proven Leadership: You've led high-performing teams, driven collaboration, and delivered results across recruiting and sales operations.

• VMS/MSP Expertise: You understand high-volume recruiting models and vendor management systems, especially in the locum tenens space.

• Client-Focused: You build strong relationships, resolve complex issues, and ensure client satisfaction through strategic account management.

• Analytical & Strategic: You use data to guide decisions, optimize performance, and forecast business growth.

• Strong Communicator: You present confidently, communicate clearly, and influence stakeholders at all levels.

• Operational Excellence: You streamline processes, manage KPIs, and drive efficiency across teams and systems.

• Culture Builder: You develop talent, foster engagement, and lead with integrity and professionalism.

Disclosures