Personal Lines Account Executive

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

The Personal Insurance Sales Agent is accountable to growing new personal insurance business. The individual identifies, solicits and closes new opportunities by partnering with clients to understand their risk and protect their assets. The Sales Agent will work with a team of Personal Lines Assistants and Account Managers to quote, bind and service policies.

• Develop and maintain a strong client based through prospecting and networking activities.
• Meet and Exceed sales targets through effective sales techniques and customer service.
• Provide clients with insurance quotes and assist in the underwriting process
• Educate clients on insurance coverage options and recommend suitable insurance products.
• Build strong relationships with clients to ensure customer satisfaction and retention.
• Stay informed of changes in insurance regulations and market conditions to provide up-to-date information to clients.
• Utilize Agency Management System (Applied Epic) to maintain accurate records of sales activity and client interactions.
• Partner with OneGroup lines of business in Commercial Insurance, HR & Employee Benefits Consulting and Risk Management to identify opportunities.

• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.

Experience/Skills:

• 5+ years' insurance industry with a brokerage or carrier experience required. A prior background in Personal Insurance sales is preferred.
• Excellent interpersonal communication and relationship building skills to include strong presentation skills.
• Consultative approach to working with clients & assessing their risk needs.
• Ability to work in a collaborative team environment.
• Prior experience using Agency Management System, Applied EPIC preferred.
• Excellent writing skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to work independently with minimum oversight.
• Must possess a valid driver's license and clean motor vehicle record.
• Must be 18 years of age or older.

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.