SE Architect

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

The Solutions Engineering Team at Box includes solutions engineers, value engineering, solutions architects, and demo engineering. As a Solutions Architect, you are empowered to sell to business and IT leaders in every space and vertical, and take ownership in crafting customer-centric solutions. You will work alongside the account team to define and expand revenue opportunities, and ensure the solution is ready for cross company deployments. You also act as a critical liaison between Sales and Product; sharing customer feedback with the Product Management, Operations and Engineering functions at Box. Do you want to tinker, whiteboard, brainstorm and figure out how things work? Our highest performers develop deep knowledge of the Box platform, and are capable of leading presentations related to the Box security story, compliance requirements, API/AI platforms, technical architecture and product configuration.

Ultimately, your role goes beyond just providing technical expertise; you are seen as a partner whose goals align with the business cases and strategy of your customers. Your ability to distill complex technical and industry solutions into digestible parts enables you to guide customers through the decision-making process, ensuring that the solutions you propose not only meet their current needs but also position them for future success. In summary, your technical and functional expertise, combined with your passion for learning and sharing knowledge, make you an indispensable trusted advisor to your customers. Your ability to architect and design solutions that are both innovative and practical ensures that you are able to drive successful outcomes and build lasting relationships with your customers.

This role is in the central US area, supporting clients in the SMB, MM, Enterprise and other sectors as needed - to expand our footprint and break into new accounts. If you are curious, passionate about problem-solving and enjoy working with leading-edge technology, we encourage you to apply.

WHAT YOU'LL DO

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  Articulate the value of Box's Modern Content Management platform and how Box fits into the customer's existing architecture. Using all modes of product capability, security, compliance, AI, API, and any other technical integrations.

  
  
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  Be able to architect, code, or build Agentic AI solutions focus on outcomes and integrations.

  
  

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  Function as liaison to Box's Product, Platform, Security and Consulting organizations, serving to represent these teams during customer interactions as well as providing direct feedback from customers back to these teams for future strategy and growth.

  
  

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  Work with Account Executives and Sales Engineers to define and articulate technical strategy within the most strategic accounts in terms of size, brand and complexity.

  
  

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  Work with customers ranging from end-users to the C-Suite.

  
  

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  Drive conversations with customer's Enterprise Architects and Business Stakeholders to articulate the value of Box and how it interacts with with enterprise architecture functions such as Security, Information Governance, and Development.

  
  

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  Lead the evaluation of business and technical requirements from a senior level.

  
  
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  Build relationships with internal and external customers and leverage these to drive future successes.

  
  
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  Drive and support GTM enablement initiatives as needed.

  
  

WHO YOU ARE

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

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  Bachelor's degree required in Computer Science, Software Engineering, Business, or in a related field.

  
  

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  5+ years of experience in a customer-facing capacity at a software company (preferably Cloud / SaaS).

  
  

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  Prior experience as a Solutions Architect, Sales Engineer, Product Manager, and / or Technical Consultant.

  
  

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  Passion for and understanding of cloud technologies; IaaS, PaaS, SaaS.

  
  

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  Extensive enterprise software experience within one or more of the following disciplines: Enterprise Content Management, Business Process Management, Customer Relationship Management, API, AI solutions, Security and Compliance.

  
  

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  Experience with key areas of enterprise architecture, including integration technologies, single sign on, Enterprise Mobility Management, and Data Loss Prevention.

  
  

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  Ability to work independently and be a self-starter, with a track record of exceeding goals.

  
  

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  Proven ability to analyze, design, and optimize business processes via technology and integration.

  
  

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  Accomplished communicator with the talent and desire to share best practices at any level of an organization.

  
  

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  Driven to explore new technologies and test the boundaries of existing solutions.

  
  

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  Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience.

  
  

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  Travel to client site (average of 40% but varies)

  
  

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.