Financial Aid Officer

University of New Mexico
Hourly: $19.56 - $26.58
life insurance, remote work
United States, New Mexico, Albuquerque
1 University Of New Mexico (Show on map)
Oct 24, 2025
Requisition ID req34944 Working Title Financial Aid Officer Position Grade 10 Position Summary The UNM Student Financial Aid Office seeks a dynamic and creative professional interested in working as part of the department's Scholarships Team. This is an exceptional opportunity for a motivated professional to join a progressive Financial Aid Office. Reporting to the Financial Aid Manager, the Financial Aid Officer is a key member of the organization and will work in partnership with the Division of Enrollment Management and colleagues throughout the university system. As a member of the Scholarships Team, the Financial Aid Officer is a critical team member who ensures daily departmental operational goals are met. The Financial Aid Officer provides support in awarding aid and utilizes strategies to maximize the use of federal, state, and institutional aid in support of institutional goals while following federal and state regulations, institutional policies, and internal checks and balances to allow for efficient awarding and disbursement of aid to students. The ideal candidate will have a proven track record of success. A Bachelor's degree in a related field is preferred. The successful candidate will have excellent oral, written, and presentation skills, a high sensitivity to cultural issues, competency for critically analyzing processes, and an understanding of the innovative uses of technology in a higher education setting (Banner experience preferred). A Financial Aid Officer must be highly organized, detail oriented, able to work productively as a member of a team, creative, energetic, and possess a strong commitment to superior customer service and an understanding of the importance of financial aid in recruitment and retention. This is a full-time, benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Prospective Employee page for a more complete explanation of UNM benefits. See the Position Description for additional information. Conditions of Employment Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement. All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement. Minimum Qualifications High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Preferred Qualifications Banner Experience Experience in Higher Education Customer Service Experience Excellent Computer Skills Excellent verbal and written communication skills Additional Requirements Campus Main - Albuquerque, NM Department SFAO Administration (454B) Employment Type Staff Staff Type Regular - Full-Time Term End Date Status Non-Exempt Pay Hourly: $19.56 - $26.58 Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information. ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid. Background Check Required Yes For Best Consideration Date 10/31/2025 Eligible for Remote Work No Eligible for Remote Work Statement This position is NOT eligible for a remote work agreement (RWA), to include Hybrid, In-State, and Out-of-State. Application Instructions Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application. Please attach a resume/UNMJobs application and original cover letter. *Positions posted with a Staff Type of Regular* or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.** The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.