Business Analyst I (Hybrid)

This is a hybrid role with the expectation to work in office 3-4 days a week at the Raleigh Data Center located at 100 East Tryon Road, Raleigh, North Carolina 27603.

This position performs data analysis to identify factors that affect business profitability, growth, and efficiency. Assesses current practices, collects information and industry trends, and creates specifications to support business operations. Assists in determining improvements or solutions to address business issues. Prepares technical reports by examining and summarizing data.

• Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
• Operational Support - Provides support for business unit by responding to inquiries, identifying issues, and working to improve standard practices. Assists in implementing recommended modifications and enhancements.
• Identifying Objectives - Determines overall business needs through analysis and reporting. May identify strategies to achieve company and department goals, and assist in creating specifications, project plans, or other forms of documentation to communicate business initiatives to wider work group.
• Reporting - Produces reports based on data analysis, industry trends, and process capabilities. Conveys patterns, problems, and areas of improvement.

Bachelor's Degree and 0 years of experience in Analytics, or Operations, or Support OR High School Diploma or GED and 4 years of experience in Analytics, or Operations, or Support

Preferred Education and Skills:

Bachelors degree in Business with a concentration in Information Technology, Business Analytics, or Data Science

Competent in SQL, Excel, and PowerPoint

Experience with Tableau, PowerBI and other Business Intelligence tool

Excellent organizational skills

Keen attention to detail

Strong professional presentation skills

demonstrated quick learning ability

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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