Human Resource (HR) Generalist

JOB SUMMARY

The HR Generalist will directly assist the Director, Human Resources in the development, implementation, and administration of HR policies and procedures that support the business objectives and is responsible for managing the delivery of HR programs and services to their business group. The HR Generalist provides day to day HR support in employee relations, performance management, compensation, benefits, payroll, and other HR processes. This role is also responsible for evaluating policies, processes, and practices, and driving continuous improvement efforts within the function. This role serves as the "face of HR" to the onsite employees and plays a critical role in development and execution of the Children's Factory employee experience.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor's degree or equivalent experience required
• 3-5 years of hands-on experience as an HR Generalist, with a heavy emphasis on employee relations preferably in a manufacturing or distribution setting
• Comprehensive knowledge of HR laws and regulations
• Experience with EEO / harassment investigations and general workplace complaint resolution

POSITION REQUIREMENTS AND PREFERRED KNOWLEDGE, SKILLS AND ABILITIES

• Strong knowledge of HR and employment laws, regulations, and best practices.
• Ability to maintain high levels of integrity and professionalism in handling confidential and sensitive information.
• Ability to handle difficult or complicated situations with confidence and resolve issues.
• Demonstrated success in full-cycle recruitment for a wide variety of roles, including corporate-level positions and high-volume hourly roles.
• Strong organization and time management skills with ability to effectively manage multiple priorities and meet deadlines.
• Ability to influence team members and leaders and to build strong, collaborative relationships.
• Ability to maintain consistent attendance, arriving on time and prepared for all shifts, meetings, and appointments.

ESSENTIAL RESPONSIBILITIES, EXPECTATIONS, AND BEHAVIORS include, but are not limited to, the following:

• Drive and actively engage culture through positive interactions with the workforce, including a presence on the production/distribution/warehouse floor.
• Understand and explain HR policies/procedures/processes to provide accurate guidance to employees and managers.
• Receive and respond to general HR questions and concerns from managers and employees.
• Interact to understand workplace complaints, conduct appropriate investigations, resolve, or escalate appropriately.
• Provide input into design, development, and implementation of various HR programs and services in partnership with the HR Leadership.
• Monitor operational/program performance; provide status updates and reports on operational/program metrics.
• Work closely with HR and management to identify immediate and long-term skills needs and develop strategies to attain them.
• Analyze employee turnover, identifying trends and make recommendations to affect the morale, engagement, and retention of talent.
• Ensure the performance management process is implemented efficiently and effectively throughout the organization.
• Carry out all responsibilities in support of the following functional areas; onboarding, associate engagement, employee relations, benefits support and communications and administrative compliance (FMLA, ADA, FLSA, etc.)
• Assure compliance with federal, state and local employment laws and regulations and recommended best practices.
• Manage the end-to-end recruitment process for high volume factory hourly roles, including job postings, resume screening, interviewing, and making offers.
• Conduct thorough interviews and evaluations of candidates to assess their qualifications, skills, and cultural fit with the organization.
• Collaborate with hiring managers and department heads to understand their talent needs and develop effective job descriptions and candidate profiles.
• Partner with external recruitment agencies, as needed, to support talent acquisition efforts for specialized positions.
• Oversee administrative process around data management including but not limited to new hire set up and associate information management, time and attendance, payroll, training, compensation and benefits administration, I9 and E-Verify completion, and other similar requirements.
• In office attendance is an essential function of this position.

WORKING CONDITIONS

The essential functions of this job require the employee to perform the following physical activities:

• Regular use of PC, laptop, copier, fax, and other general office equipment.
• Ability to access all areas of the facility to perform essentials functions of the position.
• Noise level for this environment is low to moderate.

WHO WE ARE

At Children's Factory, we create inspired spaces for imagination and learning. For over 40 years, we've been a leading manufacturer and distributor of high-quality products for child development centers, preschools, and elementary education.

Simply put-We provide GROWN UPS with the products and resources KIDS need to inspire imagination, build confidence, and develop lifelong learning skills. We do more than just make great products. We make a positive impact on the lives of the children and educators who use them.

Each and every member of our team plays a pivotal role in helping children all over the world thrive and discover their full potential. We are looking for problem solvers, difference makers, and challenge takers. People who share our passion for education, and who want to make a difference in the world.

Children's Factory is proud to be an Equal Opportunity Employer

Children's Factory is an Excelligence Company. Excelligence is an Equal Employment Opportunity (EEO) Employer. We are committed to providing equal employment opportunities to all employees, employment applicants and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws.