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SMA Retail Trade Support Senior Specialist

MFS Investment Management
life insurance, flexible benefit account, 401(k)
United States, Massachusetts, Boston
Oct 24, 2025

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

THE ROLE

The SMA Retail Trade Support Specialist uses strong operational knowledge and discretion while following established procedures to ensure that all trade implementations (across a variety of platforms) are handled both accurately and timely.

WHAT YOU WILL DO

  • With a moderate level of guidance and direction from more senior members of the team, performs end-to-end implementation of Retail SMA Model portfolio changes including Quality Controls, order generation and communication of Strategy Model changes to Model Delivery sponsors and SMA Sponsors via rotation.

  • Ensures client directed maintenance requests such as new account inception, rebalances and complex tax harvesting requests are executed timely and accurately via FIX Connections, Sponsor Trading Desks and variety of SMA Trading platforms. Performs monitoring controls such as QC and T+1 report reviews.

  • Monitors controls such QCs and T+1 report reviews such as High/low cash, outage reports. Research issues and seeks guidance for more complex.

  • Assists in research and resolution of internal and external trade error resolution with guidance.

  • Works with internal technical teams to automate new sponsor templates and recons as well as make adjustments to changes for existing relationships.

  • Maintain clear and concise communication channel between the SMA Team and internal teams.Develop and maintain working relationships with members of both the Quantitative Solutions Team and Equity Trading Desk to provide feedback on, but not limited to, cash levels, fees, models changes, step-outs, Corporate Actions, Model Delivery, Order Generation scenarios and or Sponsor Firm questions.

  • Assists with projects and ad hoc requests within the Retail SMA department.

  • Build towards becoming SME and expanding knowledge.

  • Performs additional responsibilities as needed.

WHAT WE ARE LOOKING FOR

  • 2- 5 years of relevant experience.

  • Proficiency in Excel (Intermediate+).

  • Ability to work in fast paced, deadline-oriented, team intensive environment and be able to multi-task.

PREFERRED SKILLS, QUALIFICATIONS & EXPERIENCE

  • InvestCloud APL.

  • Vestmark.

  • Retail SMA experience.

  • RPA tools such as Xceptor.

#LI-JN1

#LI-HYBRID

At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.

What we offer:
  • Generous time-off provided: including "Responsible time off" for many roles, paid company holidays when the US Stock Exchange is closed, plus paid volunteer time

  • Family Focus: Up to 20 weeks of paid leave for new parents, back-up care program, dependent care flexible spending account, adoption assistance, generous caregiver leave

  • Health and Welfare: Competitive medical, vision and dental plans, plus tax-free health savings accounts with company contributions

  • Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps

  • Life & Disability Benefits: Company-paid basic life insurance and short-term disability

  • Financial Benefits: 401(k) savings plan, Defined Contribution plan- 15% of base salary invested into the Plan, competitive total compensation programs

Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for sponsorship.

MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email talent_acquisition@mfs.com for assistance.

MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.

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