Senior Staff Engineer - Platforms

This is a remote position; however, the candidate must reside within 30 miles of one of the following locations: Boston, MA; San Francisco Bay Area, CA; Dallas, TX; Salt Lake City, UT; Seattle, WA; and Portland, ME

How you'll make an impact:

• Design, develop, and maintain robust, scalable, and high-performance code in our backend services.

• Develop public REST APIs using Java and internal gRPC APIs for inter-service and inter-system communication.

• Craft systems designs, lead design decisions, and drive alignment with other senior engineers.

• Write automated unit tests, integration tests, end-to-end tests, concurrency tests, load/performance tests.

• Analyze existing systems to identify bottlenecks, tech debt, and implement scalability and stability improvements.

• Implement automation for testing, monitoring, healing, and scaling applications, continuous integration and deployment to reduce time to market

• Collaborate with cross-functional teams, including product managers, designers, and other engineers, to define and implement new features.

• Conduct code reviews (comment, approve, seek revisions, merge), mentor junior and mid-level engineers, and actively promote engineering best practices.

• Dive deep and troubleshoot complex issues, devise fixes, author root cause analysis documents, and ensure lasting performance and reliability.

• Conduct objective and comparative analyses of competing technologies to advise the team of pros and cons of a technology solution

• Maintain robust documentation (design docs, run books, change management docs, and readiness plans)

• Provide live-site support for production applications by monitoring systems, ensuring rapid incident resolution, and driving continuous improvement.

• Drive cross-team projects as a single-threaded-owner (STO) or tech lead, and actively unblock other engineers to make progress.

Experience you'll bring:

• Bachelor's degree in Computer Science or Software Engineering

• 10+ years of professional experience in software engineering.

• Strong understanding of data structures and algorithms, object-oriented design, and problem-solving skills.

• Expertise in designing and developing internet-scale services with scalability, availability, security, and reliability design tenets.

• Excellent written and verbal communication skills, and a collaborative and empathetic mindset.

• Experience with AWS as the foundational cloud infrastructure, encompassing proficiency in its core services, deployment methodologies, and ongoing management.

• Proficiency in backend development, with proficiency expertise in Java, Go or C#, and associated frameworks like SpringBoot, building and optimizing RESTful APIs, ODATA framework, and SQL/Mongo

Preferred Qualifications

• Master's degree in computer science or software engineering.

• 12+ years of experience in software engineering.

• Experience with event-driven architecture and tools like Kafka.

• Experience working on card payments

• Familiarity with cloud-native architecture (containerization using tools such as Docker and Kubernetes).

• Awareness of API security and PCI DSS compliance requirements

• Ability to work on existing codebase, contribute improvements, and adapt to legacy systems' constraints.