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Dispatcher, Part-Time

Elmhurst University
United States, Illinois, Elmhurst
190 South Prospect Avenue (Show on map)
Oct 24, 2025
Posting Text












Posting Number S00672P
Position Status Non-Exempt
Reporting Relationship(s) Assistant Director of Public Safety for Communications and Support Services
Supervisory Relationships
Job Summary
The Dispatcher reliably and effectively functions as the in-office Public Safety representative, answering calls for service and communicating with patrol staff, Facilities Management personnel, Residence Life and other offices. Monitors alarms, access control and video security systems, and uses those systems to retrieve information in a timely manner. Maintains basic records associated with daily shift activities, and performs data entry of incident reports, parking records and other department information in an accurate and timely manner. In the event of an emergency situation, activates the University's emergency procedures to protect life, prevent injury, protect property, and initiates emergency notifications.
Salary Range $19.00. This is the expected hourly rate for this position.
Essential Functions

  • Answers telephone calls, walk-up inquiries, and requests for service.
  • Gathers appropriate information to assess situations for the proper response and articulates the necessary information to responding officers.
  • Communicates with 911 personnel to request emergency assistance for police, fire and medical response to campus.
  • Initiates emergency response procedures, and fulfills responsibilities in handling emergencies in accordance with department's emergency procedures.
  • Communicates with Public Safety and Facilities Management personnel by phone, radio and in-person, to resolve calls for service and emergency situations.
  • Operates computer-based security systems, including video security systems, access control/alarm systems, emergency broadcast systems, fire alarm monitor, 911 call-alert computer, incident report database and dispatch call database.
  • Uses capabilities of these systems to monitor activity, respond to and manage emergency situations, and collect information to support routine and emergency information needs.
  • Issues parking permits and University ID's, and maintains parking permit files and database.
  • Performs data entry in the University's main student/employee data system, and utilizes the system to acquire information needed for routine and emergency purposes.
  • Prepares and enters information accurately in incident reports and work orders as needed. Electronically distributes reports according to department procedures.
  • Interacts in a calm, professional and cordial manner with members of the campus community, including students, staff and faculty, as well as visitors to campus.
  • Maintains positive working relationships with campus personnel and local emergency responders.
  • Maintains accurate daily log of events.
  • Performs occasional light administrative tasks.

Other Duties and Responsibilities

  • Demonstrates a strong commitment to continuous improvement.
  • Supports the University's mission, vision and values.
  • Performs other duties as assigned.

Minimum Qualifications

  • High school diploma.
  • Ability to speak clearly and be understood via radio and phone communication.
  • Ability to read comprehensively and apply both written and verbal directives.
  • Normal hearing, due to the heavy volume of telephone and radio communication, audible alarms, and duties requiring monitoring of police/fire/EMS radio traffic.
  • Strong command of the English language.
  • Ability to maintain calm and professional demeanor during stressful or critical situations.
  • Ability to communicate department/University policies and procedures in a professional manner.
  • Strong computer skills, including solid experience with Microsoft Office products.
  • Comfortable with technical equipment to include, radios, scanners, electronic access control, fire panels and PC based programs.
  • Ability to work varying shifts, as required to meet departmental requirements.

Preferred Qualifications

  • Experience as a public safety/911 or campus security dispatcher.


Working Conditions/Physical Requirements
The essential functions of this position are primarily performed in an indoor dispatch center environment, with limited exposure to outdoor weather conditions. Work is often sedentary in nature and requires remaining in a stationary position for extended periods. Required abilities include clear speaking and active hearing for telephone, radio, and in person communication, using close and distance vision when reading documents and monitoring screens, and performing frequent tasks with repetitive fine motor skills, such as typing, writing, and operating dispatch systems and equipment. Work may require occasional lifting, bending, carrying, or otherwise moving objects weighing up to 15 pounds. Qualified applicants who can perform the essential functions of this position with or without reasonable accommodations will be considered.
Work Hours
This is a part-time position. Shift coverage may include Friday to Saturday, Saturday to Sunday, and Sunday to Monday 10:00 pm - 6:00 am. Must be willing to work weekends, holidays, and overtime as required.
Posting Date 10/23/2025
Closing Date
Open Until Filled Yes
Special Instructions to Applicants
An overview of Elmhurst University benefits is available here .
This position is designated by Elmhurst University as being safety sensitive. Per University policy, employment in this position is contingent upon completion of a pre-employment drug test with satisfactory results. Testing is performed at the University's expense in an approved facility within one week of acceptance of a written offer of employment. Candidates may communicate with the testing facility and with Human Resources to explain any positive test results. For additional information regarding this policy, candidates may email Human Resources at hr@elmhurst.edu for assistance.

Elmhurst University is a leading four-year institution of higher education that seamlessly blends a liberal arts education and professional preparation to help students acquire knowledge and skills for enduring success. Founded in 1871, Elmhurst now offers more than 70 undergraduate programs of study, more than 20 graduate and certificate programs in flexible formats, and the Elmhurst Learning and Success Academy for young adults with differing abilities. Elmhurst University ranks among the top 10 best regional colleges and universities in the Midwest, according to U.S. News & World Report.

Recruiting and retaining a diverse workforce is a critical component of the University's mission, vision and core values. Our commitment stems from the belief that an institution of higher learning is enriched by the presence of diversity. Elmhurst University is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, national origin, gender, sexual orientation, religion, age, creed, ancestry, veteran status, marital status, disability, or any other characteristic protected by law.
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