New 
Logistics Systems TPM
 Microsoft | |
 United States, Washington, Redmond | |
 Oct 23, 2025 | |
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OverviewIn alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Microsoft Cloud Operations and Innovation (CO+I) is the engine that powers our cloud services.Our infrastructure is comprised of a large global portfolio of more than one hundred datacenters and one million servers.Our foundation is built upon and managed by a team of subject matter experts, who work tirelessly to support digital services for more than one billion customers and twenty million businesses in over ninety countries worldwide. WithinCO+I, the Core Datacenter Services (CDS)teamis responsible for improving overall availability and efficiency for Microsoft's cloud business. We have multiple teams focused on both Microsoft and Lessor datacenter performance and all aspects of datacenterutilizationeffectiveness that includes power,waterand labor. We are seeking aTechnical Program Manager tosupport the Operational Supply Chain across datacenters globally. This role will own developing the strategy to scale and optimize our Transportation Management and Inventory Management systems to support critical environment spares and support Microsoft's AI delivery for DC operations. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empowerothersand collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesResponsibilities:System Architecture and DataArchitects and drives the Transportation Management System implementation by working with internal and external teams to build core databases, establish and document processes, and provide rigorous testing, feedback, and adjustments.Customer & Business Needs AnalysisLeads complex stakeholder research and engagement across multiple functional areas to identify gaps, trends, and opportunities. Uses these findings to integrate them into the logistics tool development and process roll out.Product/Service/Solution DefinitionDefines goals, success metrics, and prioritization for features and solutions within the logistics systems. Aligns core system functionality and deliverables with organizational strategy, manages risks, and collaborates with cross-functional teams to design integrated technical architectures.Product/Service/Solution DevelopmentDrives roadmap execution and feature delivery for the logistics system implementation, ensuring quality and compliance. Coordinates across teams to manage dependencies, schedules, and implementation plans.Performance Monitoring & OptimizationPartners with stakeholders to collect and analyze system performance data. Uses insights to iterate and improve products/services, enhance supportability, and lead customer engagements for feedback and evangelism.Engagement & EnablementSupports deployment efforts through enablement activities, pre-launch socialization/feedback meetings, and partnership with internal development to align technical solutions with internal customer needs. | |