Bereavement & Volunteer Coordinator

NYU Langone Hospital-Suffolk is a 306-bed medical center, providing care to residents of eastern Long Island. The hospital facility is home to theKnapp Cardiac Care Center-an advanced heart disease diagnostic and treatment facility-as well as a modern ambulatory surgical pavilion with specialized services including women's imaging, a sleep laboratory, and bariatric surgery. Our Provisional Level 2 Trauma Center delivers comprehensive and specialized care for patients with traumatic injuries. The Stroke Center at NYU Langone Hospital-Suffolk is designated by the New York State Department of Health as a Primary Stroke Center, with expert neurologists available to provide treatment 24 hours a day, 7 days a week. Additionally, NYU Langone Hospital-Suffolk has multiple outpatient sites, including an outpatient wound care center, a hemodialysis center, and various primary care and specialty offices.

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Position Summary:
We have an exciting opportunity to join our team as a Bereavement & Volunteer Coordinator - Hospice - 8:30 AM - 4:30 PM.

In this role, the successful candidate The Bereavement & Volunteer Coordinator is responsible for providing volunteer services to Hospice patients and their significant others. Responsible for recruiting, training, supervision of all volunteers and their activities. May assist with fundraising as needed. Will manage the functioning of the Bereavement Programs, screens all referrals for readiness for group process and provide oversight for bereavement staff. Will assess the needs of and provide assistance to individuals that are coping with the loss of a loved one related to terminal illness, other illness, traumatic event or suicides. Works with the interdisciplinary team where indicated. Schedules groups, screens all referrals for readiness for group process. Directs patients to appropriate community resources.

Job Responsibilities:

1. Provides volunteer services to Hospice patients/significant others.

* Develops programs to recruit & retain volunteers.

* Conducts screening of all potential volunteers.

* Conducts initial volunteer training.

* Plans volunteer's continuing education programs.

* Implements policies & procedures as they affect the volunteer.

* Maintains volunteer files to include compliance with health and Human Resource requirements

* Assigns volunteers to patient, resident, significant other.

* Makes home visits, when necessary, to assess volunteer needs or to assist the volunteer.

* Performs volunteer supervisory visits and documents filed supervision of volunteer at least twice annually

* completes annual evaluation for each volunteer.

2. Provision of direct social work services

* Interviews patients/significant others to obtain psycho-social assessment

* Maintains social work narratives including nature of problem, intervention and progress.

* Makes home visits to provide support, social work services, bereavement counseling.

* Attends weekly team meetings to share, review and revise patient/family interdisciplinary plan of care.

* Documentation to be completed within 24 hours of service.

3. Communicates effectively with other interdisciplinary team members.

Performance Expectations:

* Obtains necessary medical, nursing and other staff insights from appropriate hospice personnel and/or medical records to assist in meeting and determining patient's needs.

* Communicates with other team members exchanging information re: social, emotional & environmental problems, which may affect patients' response to treatment.

4. Effective communication.

* Attends & participates in weekly interdisciplinary team meetings.

* Assures appropriate documentation in the patient's/resident's charts.

* Assures appropriate volunteer record keeping for narratives, time, attendance & mileage.

* Works with Bereavement personnel in the assignment of bereavement volunteers.

* Coordinates volunteer schedules, evaluates & supervises all volunteer activity.

* Participates in community outreach

5. Educational activities.

Performance Expectations:

* 5-6 hours of hospice related in-service and/or continuing education annually.

* Plans & implements volunteer recognition activities.

* Must attend volunteer training program.

6. Provides concrete social work services

Performance Expectations:

* Provides advice and guidance to patients to resolve social, emotional and long-range financial problems associated with terminal illness, disability, family conflict, etc.

* Directs patients to designated community services for financial assistance, long term family counseling and so forth.

7. Accepts responsibility for own continuing education

Performance Expectations:

* Attends at least 3 in-service and community education offerings annually.

* Maintains current knowledge of social work and hospice trends by reading appropriate journals and utilizing other resources.

* Willingly precepts students and participates in new employee orientation.

* Participates in community and volunteer education programs.

* Develop, maintain & implement volunteer training program.

8. Bereavement Services

* Plans, implements and supervises bereavement for assigned hospice families.

* Assists the Director of Pastoral care with Memorial Services.

9. Performance Improvement:

* Attends monthly staff meetings.

* Participates on the Performance Improvement Committee.

* Exhibits a working knowledge of the department's performance improvement functions.

* Complies with Department of Health, CMS regulations and DNV guidelines regarding care to patients' and documentation.

Minimum Qualifications:
To qualify you must have a Masters Degree in Social Work
Current New York State license to practice Social Work
Prior experience win Community Health/Hospice
Ability to work with others to coordinate care.

Required Licenses: Lic Master Social Worker, Lic Clinical Social Worker

NYU Langone Hospital-Suffolk provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Hospital-Suffolk is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Hospital-Suffolk provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $61,001.75 - $85,594.95 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

View the Pay Transparency Notice for further details.