Seasonal Sales Associate

The Spotlight's on You: Start Your Journey at Marcus Theatres!

We're looking for a Seasonal Sales Associate to support our busy holiday season! In this role, you'll assist customers with gift product orders placed through various sales channels and provide prompt, friendly support via multiple phone lines and email inboxes. This position is a temporary role is based at our Majestic Cinema in Brookfield within the Marcus Store. Hours will vary based on orders received and overall demand and will span primarily from Nov 19 - Dec 19, with the possibility of additional shifts before or after this period.

Are you ready to launch your career with a blockbuster opportunity? At Marcus Theatres, we're not just offering jobs-we're handing out backstage passes to something bigger. With over 90 years of movie magic, we're redefining entertainment through immersive technology, unforgettable guest experiences, and a passionate team that brings every show to life. Whether you're a film fanatic, tech enthusiast, or hospitality hero, this is where passion meets purpose.

What's in it for you?

• Free Movies
• Discounted concessions and free popcorn
• Flexible or set schedules
• Early wage access
• Ability to grow your career and transfer from one property to another
• Discounts at Marcus Hotels & Resorts locations rooms, restaurants, cafes, lounges, golfing, skiing, and spa
• Referral bonus for friends and family
• And much more!
  
  What are we looking for?
• Must have flexible availability, including evenings, weekends. Must be able to work during Black Friday week
• All shifts available Sunday-Saturday; hours will vary based on business needs
• Prior customer service experience and a strong service-oriented attitude
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Strong attention to detail and ability to multitask across systems
• Proficiency in Microsoft Word, Excel, and Outlook
• Previous experience in retail, hospitality, entertainment or other seasonal based roles is helpful but not required.

• What will you be doing?

• Respond to customer inquiries via phone and email regarding gift cards, fundraising programs, student motivation initiatives, discount movie tickets, movie treat packages, bulk discounts, and more.
• Process orders from start to finish, including data entry, product pulling, inventory activation, packaging, and shipping with accuracy and timeliness.
• Promote and sell the "gift of entertainment" by explaining product options and helping customers choose the best fit for their needs.
• Assist customers with gift card balance inquiries and transaction history requests.
• Support theatre teams with questions and needs related to gift cards and gift products.
• Represent Marcus Theatres with a positive, caring attitude and thorough knowledge of all gift products.
• Perform additional duties as assigned.

Pay Estimate: $18/hour

About Us:
As part of the prestigious Marcus Corporation, Marcus Theatres has been captivating audiences since 1935, when we opened our first theater in Ripon, WI. Today, we're proud to be the fourth-largest theater circuit in the U.S., with 995 screens across 78 locations in 17 states, under the Marcus Theatres, Movie Tavern by Marcus, and BistroPlex brands. At Marcus Theatres, our passion for film is electric, driven by the excitement of storytelling and a commitment to delivering extraordinary experiences. We're looking for exceptional talent to help us continue creating unforgettable moments for every moviegoer.

From the thrill of a premiere to the joy of a guest's smile, every day is a chance to create wow-worthy moments in a fun, fast-paced, and cinematic environment. If you're energetic, guest-focused, and ready to grow, shine, and be part of something truly vibrant and creative, this is your cue. This isn't just a job-it's your chance to step into the spotlight. Your story is just beginning, and the credits are far from rolling.

Note: the above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Marcus Theatres is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination in our hiring and employment practices in accordance with all applicable laws.