Representative, Enrollment I

Spectraforce Technologies
United States, South Carolina, Columbia
Oct 20, 2025
Role Name: Enrollment Representative I Location: Columbia, SC 29203 Work Environment: Remote (4 weeks of Onsite training is required) Schedule: M-F, 8:00AM-4:30PM or 8:30AM-5:00PM Contract length: 3 months assignment with possible conversion Job Summary: Duties/About the role: Responsible for daily workflow activities to include the following membership/enrollment activities: processing of applications for new enrollments, terminations/cancellations, changes, renewals, and database updates. Day to Day: 50% Receives and logs subscriber and member enrollment applications to the system. Processes/keys applications including new enrollments, terminations/cancellations, changes, and renewals. Updates all electronic enrollment files. Works edit/error reports generated from membership transactions. 30% Works with multiple operational areas to ensure relevant/appropriate group structure, status, benefits, and/or billing. May prepare and issue contracts, benefit books, and standard/custom ID cards. 10% Responds to and resolves customer inquiries. Contacts plan administrators and internal and external customers to resolve issues/problems. 10% Participates in special projects as assigned related to enrollment, billing and reconciliations. Work environment: Typical office environment Job Requirements: Required EDU: High School Diploma or equivalent. Required Software and Tools (Hands on experience required): Microsoft Office Soft skills: NA Nice to have/Preferred skills:1 year-of customer service, administrative/clerical support, and/or membership/billing/accounts experience. Preferred Specialized Training: Office technology or secretarial science.