Patient Service Representative-Neurology (Biddeford)

Description

Clerical/Administrative Support
Req #: 51599

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Patient Service Representative (PSR) - Neurology, Biddeford

Location:
MaineHealth - Neurology Department
Barra Road Biddeford, ME 04005

Schedule:

• Full-Time

• Monday through Friday, 8:00 AM - 4:30 PM

• Consistent daytime schedule (no weekends or holidays)

Position Summary:
MaineHealth is seeking a Patient Service Representative (PSR) to join our Neurology team in Biddeford. This is an excellent opportunity for individuals interested in starting a career in healthcare - no prior experience is required, and comprehensive on-the-job training will be provided.

As a PSR, you will be the first point of contact for patients, responsible for greeting, registering, and scheduling patients, managing phone calls, and supporting daily front office operations in a fast-paced neurology practice.

Key Responsibilities:

• Greet and check in patients with professionalism and compassion

• Schedule appointments and manage provider calendars

• Answer incoming calls and direct inquiries appropriately

• Collect and verify insurance and patient information

• Assist with administrative tasks and patient flow

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Previous office experience with medical office experience preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

If you have questions about this role, please contact rebecca.rand@mainehealth.org