Collection Specialist

Quincy is everywhere

Did you know Quincy systems play an important role in our everyday lives? Compressed air is known as the fourth utility for good reason. It's essential for applications from aerospace exploration, food processing and packaging, to oil and gas production and refinement, and everywhere in between. Quincy is everywhere! Quincy Compressor dares to be the leader in the compressed air industry, always breaking boundaries to offer more to our customers across the world.

We are looking for a Collections Specialist for to join our team on our journey to a better tomorrow.

Your role

Your mission as a Collections Specialist is to work with customer to resolve payment discrepancies, collaborate with internal departments, and provide comprehensive reports to support credit and collections management, contributing to organizational success. You will report to the Credit Controll Manager.

• You will determine action to be taken in collection of past due customer and initiate timely collection activities via phone calls and/or collection letters.
  
  You will add and release Overall Account blocks to customer accounts that are in delinquent status.
• You will provide additional details or backup documentation to 3rd Party Collections Agency as needed. Investigates discrepancies with customers and assign disputes to appropriate person for resolution.
• You will send Dunning Notices and Statements as required on all customer accounts.
• You will provide a Weekly Open Dispute Report to Customer Center Management.
• You will process customer credit card payments when requested by customer via phone or email.
• You will provide copies of invoices upon customer request or other backup documentation needed to get invoice paid.
• You will attend monthly A/R Meetings with Sales Managers and Credit Analyst for assigned accounts.

To succeed, you need

• You have an Associate's Degree in business or equivalent experience - 5 years experience in a Credit/Collection position with a manufacturing firm.
• You have customer service experience.
• You have a high level of professional verbal and written communication, analytical and decision-making skills.
• You have proficiency in Microsoft Word and Excel (can maintain complex spreadsheets).

• You have 5 years experience in a Credit/Collection position with a manufacturing firm preferred
• You have an Associates Degree in business or equivalent experience (5 years)
• You are an independent self-starter with a positive attitude.
• You are customer service oriented, have excellent organizational and interpersonal skills.
• You have a high level of professional verbal and written communication, analytical and decision-making skills.
• You are proficient in Microsoft Office, including Word and Excel.

In return, we offer you

• We believe there is always a better way. Open for change and feedback is what defines our culture.
• We support you on your journey: individual learning opportunities, world-wide job opportunities, and on the job training.
• The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety.
• We offer a fair compensation package.
• We offer health insurance, paid leave, and retirement benefits.
• We offer a diverse working environment that is collaborative and aims to create a workplace where you will be valued, proud, empowered, respected, developed and rewarded.

Location

You will be onsite and report into our Bay Minette, Alabama location. #LI-Onsite

If you are looking for an organization where you can be challenged and even have a bit of fun while doing it, Quincy Compressor might be the place for you.

We offer reasonable accommodation for any part of the employment process due to a physical or mental disability. Please call 251.937.5900 on a case-by-case basis.

Quincy Compressor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.