Assistant Facilities Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves: JLL is seeking an Assistant Facilities Manager for an on-site role to support the delivery of comprehensive facility management services. This position involves assisting the Facilities Manager in operating and maintaining assigned properties, including customer/client services, financial management, facility maintenance, procurement, and supplier management while developing strong client relationships to support corporate real estate goals and objectives.

Your day-to-day tasks will include:

* Directly support the Facilities Manager in executing portfolio management needs and service delivery operations

* Ensure client satisfaction by monitoring and increasing customer satisfaction while supporting employee experience initiatives

* Manage site-level relationships with key client representatives and stakeholders to discuss service delivery and forward planning

* Assist with critical after-hour issues and participate as a key team member in emergency response situations

* Manage various facilities projects and provide input into business cases for facilities and operating budget recommendations

* Operate Computerized Maintenance Management System (CMMS) and conduct daily/weekly/monthly office inspections

* Prepare, submit, and manage facility budgets while tracking variances and ensuring accurate forecasting processes

* Hold service providers accountable to contract terms and ensure compliance with deliverables

* Report on critical performance measurements and achieve targets on metrics and internal audits

Desired experience and technical skills:

Requirements:

* Minimum of two years of industry experience in corporate environment or third-party service provider

* Superior people management and client relationship management skills

* Experience managing multiple vendors and small capital projects

* Excellent time management skills to meet contractual deadlines and handle multiple simultaneous projects

* Managerial experience including budget management, contract management, and people development

* Strong work ethic, interpersonal skills, and ability to work well across all organizational levels

* Strong written and oral communication skills

* Strong analytical and critical thinking skills with demonstrated ability to use data for decision-making

* Proficiency with Microsoft Office Suite (Word, Project, PowerPoint, Excel)

Preferred: * Bachelor's degree * Experience working on a client-account * History of "delighting" facility occupants

Salary: $65,000 -$70,000 / year

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.