Senior Servicing Specialist

We are seeking a Senior Servicing Specialist to join the Collateral Management team. In this role, you will manage lien releases, UCC filings, and records/documentation for a variety of loan types, including General Account, Institutional, CMBS, Fannie Mae, Freddie Mac, and FHA. You'll serve as a key point of contact between internal teams and external partners, ensuring accurate processing and outstanding service delivery.

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  Process lien releases for commercial, multifamily, and agricultural real estate loans paid in full by borrower, assignment, or escrow closings.

  
  
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  Manage UCC continuations, terminations, and research rejections.

  
  
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  Handle records management, including ordering files, correcting images, archiving, and document research (e.g., missing recorded documents).

  
  
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  Review and verify vendor invoices for payment processing.

  
  
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  Leverage Power BI reports for monitoring workflow, quality control, audits, and data analysis.

  
  
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  Collaborate with internal teams (servicing, asset management, legal, closing) and communicate with external stakeholders (vendors, counsel, title companies).

  
  

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  5+ years of experience in commercial real estate loan servicing or collateral management.

  
  
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  Strong knowledge of loan terms, complex loan documents, capital structures, pooling, investor reporting, servicing agreements, and workflows.

  
  
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  Excellent written and verbal communication skills with strong analytical and problem-solving abilities.

  
  
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  Ability to multitask and work independently in a fast-paced, time-sensitive environment.

  
  

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  Direct background in lien releases, UCC processes, or related functions.

  
  
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  Familiarity with HUD/FHA, Fannie Mae, and/or Freddie Mac requirements.