Behavioral Health HIM Coordinator

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At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

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A Brief Overview
The Behavioral Health HIM Coordinator will be responsible for collaborating with providers, therapists, patients and families with releasing protective health information (PHI) according to Pennsylvania State Laws and regulations and analyzing records for deficiencies. The BH HIM Coordinator will review all medical record requests for completeness and accuracy of routine and non-routine disclosures, in and outside the organization. Deficiency work queues will be monitored daily for chart completion and prompt processing of claim billing by the coding team.

What you will do

1. Reviews and coordinates all authorized request for routine disclosure of protected health information (PHI) for internal and external users.

• Confirms that the authorization is valid and HIPAA compliant.
• Consults with providers on most requests including those that may involve information blocked notes to ensure compliance with the 21st Century Cures Act.
• Verifies that requestor has the legal right to the medical records.
• Have a thorough knowledge of patient rights to their records based on age restrictions and permission.
• Determines "minimum necessary", which requires providers to request, release, or disclose only the minimum amount of information necessary to fulfill the needs of the user requesting the information.
• Act as a liaison between the main HIM department, risk management, case management when dealing with attorney request, court orders, subpoenas, litigations, and other potential areas of risk.
• Responsible for coordinating with providers on subpoenas, warrants, district attorney and law enforcement request.
• Assist in processing large audits for state reviews.
• Interacts with requestors to identify medical records needs for release of information and prioritizes requests.

2. Responds to all web/email requests for PHI from inside and outside the facility

• Prepares email response upon receipt of all web and email requests
• All PHI transmitted over the Internet shall be encrypted to protect it from unauthorized access.
• Follows hospital policy and procedure when sending e-mails containing PHI.
• Maintain quality and productivity standards set forth by department.
• 3. Collects and processes revenue from billable requests upon receipt.
• Properly invoice patients and requesters for records request.
• Accurately credit all payments received from requesters then release records if appropriate.
• Send all payment for medical records to the finance department to be credited to Cedar's HIM Lockbox.
• Send out requested medical records upon receipt of payment.
• Re-invoices every 30, 60 and 90 days requesters for any balances due as appropriate.

4. Monitors HIM Epic chart completion work queues and notifies providers when necessary

• Identifies and resolved deficiency flags on medical records.
• Ability to analyze and interpret data.
• Notifies providers and Medical Staff Affairs of delinquent charts.

Education Qualifications

• High School Diploma / GED Required
• Associate's Degree Health Information Technology Required
• Bachelor's Degree Health Information Administration Preferred

Experience Qualifications

• At least five (5) years Medical records correspondence, release of information, deficiency analyzing Required

Skills and Abilities

• Electronic health system usage - preferred EPIC. (Preferred proficiency)
• Proficient with releasing patient health information. (Required proficiency)
• Proficiency with deficiency analyzing medical records. (Required proficiency)
• Understanding of HIPAA rules and regulations. (Required proficiency)
• Knowledgeable with PA State laws and regulations on behavioral health. (Required proficiency)
• Ability to work with minimal supervision. (Required proficiency)
• Requires a complete understanding and awareness of the rules of confidentiality and the State and Federal laws pertaining to release of information. (Required proficiency)
• Ability to communicate effectively verbally and written formats. (Required proficiency)
• Ability to prioritize and organize tasks to meet internal and external standards of practice. (Required proficiency)
• Ability to work in a fast-paced environment and handle a large workload at times. (Required proficiency)

Licenses and Certifications

• Registered Health Information Technician (RHIT) - AHIMA or any CAHIIM agency - upon hire - Required or
• Registered Health Information Administrator (RHIA) - AHIMA or any CAHIIM agency - upon hire - Preferred

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.

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SALARY RANGE:

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

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At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.