Rooms Administrative Assistant

Dallas Hotel

The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.

The Omni Dallas Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.

The Rooms Administrative Assistant is responsible for ensuring all paperwork, projects, and daily activities of the Rooms Division are processed and completed on a timely basis. This role ensures the efficiency and productivity of the Rooms Division.

Fulfill general office duties: typing, filing, phone answering, etc.
• Proficient in Microsoft office suite (word, excel, outlook, PowerPoint)
• Maintain property operations log, P.O. ledger, balance ledger to General Ledger monthly, assist in maintaining inventories and ordering supplies.
• Responsible for deposit ledger and upsell tracking.
• Manage the MOD and OTA Inbox.
• Assume administrative duties in accordance with changing requirements.
• Maintain Housekeeping Repair & PM logs using Synergy computerized work order system.
• Participate in Weekly Walkthroughs and properly log deficiencies.
• Maintain Medallia and assist with Productivity Tracker for Rooms Division.
• Maintain proper records for Mokara Spa Wellness Memberships.
• Be familiar with Omni fire alarm procedures and other emergencies.
• Assist with Associate Recognition Programs: Culture Calendar, OSC Board, Safety Board, Recognition Board, Birthday Cards and associate rallies.
• Assist with training set up / strike for Power of Engagement, Issue Prevention, Onboarding, and other trainings as needed.
• Conduct Financial spot checks and licenses for audit purposes.
• Able to keep accurate records and communicate using radio equipment.
• Report to work as scheduled while following the Time and Attendance Policy.
• Maintain files and records with effective filing systems.
• Support other departments with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.).
• Greet and assist visitors when they arrive at the office, assisting in settling customer complaints or issues.
• Monitor office expenditures and handle all office contracts (service etc.).
• Monitor office supplies and inventory, and place orders.
• Assist in vendor relationship management.

• Prior experience as office coordinator or in a similar role is required.
• Experience in customer service is preferred.
• Knowledge of basic bookkeeping principles and office management systems and procedures.
• Outstanding knowledge of Microsoft Office and/or other office software.
• Working knowledge of office equipment.
• Excellent communication and interpersonal skills.
• Organized with the ability to prioritize and multi-task.
• Reliable with patience and professionalism.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.