AFM Applications and Service Scientist

Materials Analysis is an Oxford Instruments Business Unit that manages our Electron Microscopy and Mechanical Microscopy products, Atomic Force Microscopes, Raman Microscopes and Benchtop NMR Products. We are part of the wider Oxford Instruments Group that also includes Andor Technology, NanoScience, Plasma Technology and X-Ray Technology. With a sixty-year history, and fourteen Queen's Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century.

We are looking for an AFM Applications Specialist to join our Applications team.

This role is ideal if...

• You want to contribute as an in-house AFM expert, providing technical expertise and support both internally and externally
• Are passionate about developing and communicating new applications and techniques
• Have experience and extensive knowledge of the theory and operation of AFM's.

Working at Oxford Instruments Materials Analysis - What's in it for you?

Wellbeing -

• Annual leave: 25 days plus bank holidays and the option to purchase up to 12 weeks more

• Employee Assistance Programme; including 24/7 telephone support, access to counselling, financial and debt management and access to trained legal advisors
• Private health insurance, dental insurance and life assurance

Money & lifestyle -

• MyDiscounts; save money with a number of leading retailers

• Car salary exchange scheme: sacrifice part of your salary in exchange for a fully serviced, comprehensive insured electric or hybrid vehicle
• TechScheme and CycleScheme: Purchase a bike and/or Tech or home goods from Currys/IKEA and spread the cost over 12 months.
• Pension: all employees are eligible to join the Group Pension Plan administered by AVIVA.
• Share incentive plan: Invest in your future and share in the success of the company by joining the share incentive plan.

Development -

• Encouragement and support to achieve professional and or academic qualifications to support your development and growth
• Defined career paths and regular reviews

Role and responsibilities:

• Plan and execute best in class demonstrations and application work for eAFMproducts (incl. sample preparation).
• Compile comprehensive and sales supportive reports in a timely manner.
• Perform customer trainings.
• Join joint customer meetings with relevant members of the organisation.
• Proactively visit and support customers in alignment with leadership.
• Support running workshops, webinars, and hands-on sessions.
• Support creating marketing material in form of application notes, blog posts and others; support development of marketing specifications for new product solutions through Voice of Customer.
• Ensure feedback of market intelligence and potential product enhancements to all relevant members of the organisation.
• Support the testing of prototype products and relevant analysis for market usability/suitability and providing feedback to the relevant members of the organisation.
• Proactively log daily activities.
• Facilitate a clean and safe working environment.

Location and working hours:

We are based in High Wycombe on the Cressex Business Park and have hybrid working, which includes 3 days in the office and 2 days at home. We have a 37-hour working week and finish on Fridays at 12:30.

Equal opportunities and reasonable adjustments:

Oxford Instruments is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Oxford Instruments is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. Please get in touch if you require any reasonable adjustments within the interview process.

If you would like to learn more about the role, or have any questions before applying please contact abby.gelder@oxinst.com

#LI-AG1