Manager BI Administration

We are seeking a detail-oriented and technically proficient Business Intelligence (BI) Administration Manager to lead the operational infrastructure, governance, and administrative functions of our BI platforms. This role plays a critical part in ensuring the reliability, scalability, and compliance of our BI environment, supporting strategic initiatives across the healthcare payer organization. The Manager will oversee both modern and legacy BI tools, guide platform transitions, and collaborate across teams to maintain a stable and secure analytics ecosystem. Perform other duties as assigned.

Key Accountabilities

• Manage daily administration of BI platforms, with emphasis on Power BI on Microsoft Fabric and Qlik Sense
• Oversee user access, security roles, workspace management, and performance monitoring
• Administer legacy BI tools including Oracle Analytics Server (OAS), SAS, and Crystal Reports/Business Objects
• Lead transition strategy from legacy tools to modern platforms, ensuring minimal disruption and strong adoption
• Collaborate with IT, data engineering, and analytics teams to ensure seamless data integration and platform stability
• Implement and maintain BI governance policies, including metadata management, version control, and audit logging
• Coordinate software upgrades, patching, and vendor support
• Develop and maintain documentation for BI architecture, processes, and administrative procedures
• Support capacity planning, license management, and cost optimization
• Facilitate onboarding and training for BI users, promoting best practices and standards
• Monitor system usage and adoption metrics to identify optimization opportunities

The successful candidate will be a technically skilled and highly organized leader with deep experience in BI platform administration, particularly within healthcare payer environments. They will demonstrate strong expertise in both modern and legacy BI tools, excel in governance and performance optimization, and collaborate effectively across teams to support enterprise-wide analytics initiatives.

Minimum Qualifications

• 5+ years of experience in BI platform administration or technical BI operations, preferably in a healthcare payer environment
• Bachelor's degree in Information Systems, Computer Science, Health Informatics, or equivalent experience

Strongly Preferred Qualifications

• Expertise in Power BI, Microsoft Fabric, and Qlik Sense administration
• Experience with OAS, SAS, and Crystal Reports/Business Objects
• Experience with Active Directory, role-based access control, and enterprise security models
• Proficiency in scripting or automation tools (e.g., PowerShell, Python)
• Experience with cloud-based BI environments (e.g., Azure, AWS)
• Knowledge of ITIL or similar service management frameworks
• Familiarity with healthcare data types (e.g., claims, eligibility, quality metrics) and regulatory requirements (e.g., HIPAA, CMS)
• Familiarity with DevOps practices and CI/CD pipelines for BI deployments
• Certification in Power BI or Microsoft Fabric administration

Skills and Abilities

• Strong organizational and documentation skills
• Ability to manage multiple platforms and transition strategies simultaneously
• Excellent communication and collaboration skills across technical and non-technical teams
• Analytical mindset with a focus on performance optimization and user enablement
• Commitment to governance, compliance, and best practices in BI administration

This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations: Minnetonka, MN, or Madison, WI.

The full salary range for this position is $111,200 - $190,600. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.