IT Program Manager

Serves as the Contractor's single program manager and shall be the Contractor's authorized interface with the Government Contracting Officer (CO), the contract level Contracting Officer's Representative (COR), government management personnel and customer agency representatives. Responsible for formulating, enforcing, and enhancing work standards, assigning Contractor schedules, reviewing work discrepancies, supervising Contractor personnel and communicating policies, purposes, and goals of the organization to subordinates. The Program Manager also tracks and accounts for government-provided equipment approved to be on or off-site in the performance of the resulting contract. The Program Manager is responsible for the overall contract performance and shall not serve in any other capacity under the resulting contract. They are responsible for all staffing decisions made under the execution of this task order.

Minimum Qualifications:

• Bachelor's degree in computer science, Information Systems, Engineering, Business, or other related disciplines.
• 5 years' experience in IT support/service management or related field.
• Ability to use automated tools such as Microsoft Office to communicate and present ideas, information, and reports.
• Proven leadership experience managing personnel across multiple functional task areas.
• Knowledge of common information technology applications and services, network services, computer and communications systems, associated protocols and industry standards and Federal information security and device configuration standards.
• Experience providing supervisory oversight and coordinating tasks.
• Information Technology Infrastructure Library (ITIL) v4 Foundations certification.
• Excellent verbal and written communication skills.

Preferred Qualifications:

• Project Management Professional (PMP) certification.
• Experience working with Project Lifecycle Methodologies (PMLC) methodologies.
• Experience with Capability Maturity Model Integration (CMMI).