New

Call Center Representative

TEKsystems
$21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, San Diego
Aug 21, 2025
Join Our Team as a Customer Service Representative! Are you passionate about helping others and thrive in a fast-paced environment? We're looking for a friendly, detail-oriented Customer Service Representative to join our dynamic call center team and make a meaningful impact every day. What You'll Be Doing: * Serve as the first point of contact for customers, handling inbound calls and occasional follow-ups with professionalism and empathy. * Provide clear and accurate information regarding prior authorizations, general inquiries, and sensitive topics-always with discretion. * Maintain high standards of accuracy in data entry while delivering exceptional service. * Efficiently navigate multiple systems and tools to document and update customer interactions. * Manage a high volume of calls (50-100 per day), ensuring quality and consistency in every conversation. What We're Looking For: * Minimum 1 year of recent experience in a high-volume call center (within the last 2-3 years). * Strong computer skills and ability to type at least 30 words per minute. * Excellent communication skills, a positive attitude, and a genuine commitment to customer satisfaction. * Experience in the healthcare industry is a plus. * Familiarity with call center metrics and performance standards. Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in San Diego,CA. Application Deadline This position is anticipated to close on Aug 29, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.